Spa Therapist

InterContinental 62s Group plc; Doha; On-site; QAR 90,000 - 130,000; Full time

Job summary

InterContinental Doha is seeking a Spa Therapist/Receptionist to deliver a full range of massage and beauty therapies, maintain high standards, and assist guests with wellness services.

You will perform treatments, ensure meticulous records, engage with guests to tailor experiences, and promote retail offerings. Prior luxury-hotel experience and fluent English are preferred; additional languages are a plus. This role is based in Doha's premium West Bay hotel.

Qualifications

• Strong interpersonal skills and excellent command of written and spoken English.
• Ability to work in a fast-paced and diverse work environment.
• Strong organizational skills.
• Result-oriented and self-motivated with a positive attitude.
• Additional language is an added advantage.

Responsibilities

• Performing different types of massages, beauty treatments, and wellness therapies.
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapist to guest and providing suitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Enquiring about guests' medical conditions and allergies before providing spa services.
• Suggest and promote retail products or additional services.

Skills

Interpersonal skills

English fluency

Organization

Motivated

Adaptability

Job description

About Us

As the world\'s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you\'d like to embrace a wider world of experiences and opportunities, we\'d like to welcome you to the world\'s most international luxury hotel brand.

Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You\’ll find us in the exclusive West Bay area, close to the city\’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, health, and fitness club, and a rooftop pool, and ensure a memorable stay.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

What\’s the job?

As Spa Therapist / Receptionist, you are responsible to provide a full range of Massage and Beauty Therapy, treatments making sure a high standard is maintained throughout each treatment and perform retail sales to all members and guest. Promote the desired work culture by living the 5 winning ways value –

Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.

Your day-to-day

• Performing different types of massages, beauty treatments, and wellness therapies
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest
• Communicating with guests during massages to adjust massage techniques as required
• Resolving guest complaints and reporting any accidents to the supervisor
• Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use
• Explaining massages, treatments, and therapist to guest and providing suitable recommendations as needed
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor
• Enquiring about guests\' medical conditions and allergies before providing spa services
• Suggest and promote retail products or additional services

What We Need From You :

Ideally, you\'ll have some or all of the following competencies and experience we\'re looking for :

• Similar experience in a luxury hotel
• Experience in effective learning and development methods
• Ability to work in a fast-paced and diverse work environment
• Strong interpersonal skills and excellent command of written and spoken English
• Additional language is an added advantage
• Strong organizational skills
• Result-oriented and self-motivated along with a positive attitude

What We Offer :

We\’ll reward all your hard work with a competitive salary and benefits.

Join us and you\’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.