Lux Spa Therapist & Guest Concierge

InterContinental 62s Group plc; Doha; On-site; QAR 90,000 - 130,000; Full time

Job summary

InterContinental Doha is seeking a Spa Therapist/Receptionist to deliver a full range of massage and beauty therapies, maintain high standards, and assist guests with wellness services.

You will perform treatments, ensure meticulous records, engage with guests to tailor experiences, and promote retail offerings. Prior luxury-hotel experience and fluent English are preferred; additional languages are a plus. This role is based in Doha's premium West Bay hotel.

Qualifications

• Strong interpersonal skills and excellent command of written and spoken English.
• Ability to work in a fast-paced and diverse work environment.
• Strong organizational skills.
• Result-oriented and self-motivated with a positive attitude.
• Additional language is an added advantage.

Responsibilities

• Performing different types of massages, beauty treatments, and wellness therapies.
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapist to guest and providing suitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Enquiring about guests' medical conditions and allergies before providing spa services.
• Suggest and promote retail products or additional services.

Skills

Interpersonal skills

English fluency

Organization

Motivated

Adaptability

Job description

InterContinental Doha is seeking a Spa Therapist/Receptionist to deliver a full range of massage and beauty therapies, maintain high standards, and assist guests with wellness services.

You will perform treatments, ensure meticulous records, engage with guests to tailor experiences, and promote retail offerings. Prior luxury-hotel experience and fluent English are preferred; additional languages are a plus. This role is based in Doha's premium West Bay hotel.