Spa Front Desk & Guest Experience Specialist

Hyatt Hotels Corporation; Doha; On-site; QAR 56,000 - 89,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Spa Front Desk Associate to welcome guests and support daily spa operations with a focus on exceptional service. You will manage reservations, inquiries, and payments while delivering a warm, professional guest experience.

The role requires high school diploma, hospitality experience, strong communication skills, and proficiency with reservation and POS systems. English fluency is essential; additional languages are a plus.

Qualifications

• High school diploma is required.
• Previous hospitality/spa/front desk experience preferred.
• Strong customer service and communication skills.
• Proficiency with reservation and POS systems.
• Ability to multitask in a fast-paced environment.
• Good English skills; additional languages are a plus.

Responsibilities

• Welcome guests and manage spa appointments and reservations.
• Handle inquiries and payments.
• Support daily spa operations while delivering exceptional customer service.

Skills

Customer service

Multitasking

Communication

English language

Education

High school diploma

Tools

Reservation systems

POS systems

Job description

Hyatt Hotels Corporation is seeking a Spa Front Desk Associate to welcome guests and support daily spa operations with a focus on exceptional service. You will manage reservations, inquiries, and payments while delivering a warm, professional guest experience.

The role requires high school diploma, hospitality experience, strong communication skills, and proficiency with reservation and POS systems. English fluency is essential; additional languages are a plus.