Service Sales Manager- Doha, Qatar

Siemens; Doha; On-site; QAR 600,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work model (2–3 days)

Diverse and inclusive culture

Belonging and authentic self

Personal and professional development

Learning & development opportunities

Job summary

Siemens in Qatar is seeking a senior Service Sales professional to drive growth across Fire Safety, Life Safety, and ELV solutions.

You will build long-term partnerships with customers and stakeholders, lead negotiations, and develop account plans to strengthen relationships and expand service opportunities.

Qualifications

• Bachelor's Degree in Engineering or related technical discipline.
• 10+ years in Building Technologies, Fire & Life Safety, or related sectors.
• 5+ years of proven Service Sales with targets.
• Mandatory experience in Fire Alarm Systems and Fire Fighting Systems service business.
• Strong knowledge of Building Management Systems (BMS) and ELV systems.
• Experience in lifecycle services, modernization, migration, and digital service solutions.
• Experience in account development and solution selling.
• Excellent communication and negotiation skills.
• Fluent in English and Arabic.

Responsibilities

• Drive service business growth by identifying and closing opportunities within the assigned customer base.
• Build and maintain relationships with customers, consultants, and key stakeholders to develop long-term partnerships.
• Promote Siemens service offerings, including maintenance contracts, digital services, lifecycle services, upgrades, retrofits, and energy efficiency solutions.
• Develop and execute account plans to strengthen customer relationships and expand service opportunities.
• Lead contract negotiations and ensure timely closure of opportunities.
• Maintain a healthy sales pipeline and provide accurate sales forecasts through CRM.
• Collaborate with technical, engineering, commercial, and operations teams to prepare competitive proposals.
• Identify and secure new service agreements and portfolio expansion opportunities.
• Monitor market trends and customer requirements to identify new business opportunities.
• Ensure customer satisfaction by acting as the primary contact throughout the sales cycle.
• Support strategic initiatives to expand Siemens' service market share across Fire Safety, Fire Fighting, BMS, and ELV technologies.

Skills

English

Arabic

Communication

Negotiation

Stakeholder management

Account development

Solution selling

Cross-functional collaboration

CRM

Education

Bachelor's Degree in Engineering

Tools

CRM systems

MS Office

Job description

We empower our people to stay resilient and relevant in a constantly evolving world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make an outstanding addition to our vibrant international team.

Your Role – International, Challenging, and Future-Oriented:

• Drive service business growth by identifying, pursuing, and closing service opportunities within the assigned customer base.
• Build and maintain strong relationships with customers, consultants, and key stakeholders to develop long-term partnerships.
• Promote Siemens service offerings, including maintenance contracts, digital services, lifecycle services, upgrades, retrofits, and energy efficiency solutions.
• Develop and execute account plans to strengthen customer relationships, drive customer satisfaction, and expand service business opportunities.
• Identify customer operational challenges and translate them into value-based service solutions.
• Collaborate with technical, engineering, commercial, and operations teams to prepare competitive technical and commercial proposals.
• Lead contract negotiations and ensure timely closure of opportunities in line with business objectives.
• Identify and secure new service agreements while developing opportunities for portfolio expansion, modernization, and value-added services.
• Maintain a healthy sales pipeline and provide accurate sales forecasts through CRM and sales reporting tools.
• Ensure customer satisfaction by acting as the primary point of contact throughout the sales cycle.
• Monitor market trends, competitor activities, and customer requirements to identify new business opportunities.
• Support strategic initiatives aimed at expanding Siemens' service market share across Fire Safety, Fire Fighting, Building Management Systems, and ELV technologies.
• Demonstrate a high level of ownership, accountability, and commitment to achieving sales targets and business objectives.

Qualifications & Skills – Digital and Solid:

• Bachelor's Degree in Engineering or a related technical discipline.
• Minimum 10+ years of relevant industry experience within Building Technologies, Fire & Life Safety, or related infrastructure sectors.
• Minimum 5+ years of proven Service Sales experience with a successful track record in achieving sales targets and business growth.
• Mandatory experience in Fire Alarm Systems and Fire Fighting Systems service business.
• Strong knowledge of Building Management Systems (BMS) and other ELV systems is required.
• Good understanding of service agreements, lifecycle services, modernization projects, migration projects and digital service solutions.
• Experience in customer relationship management, account development, and solution selling.
• Strong commercial acumen and negotiation skills.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work effectively in a cross-functional and matrix organization.
• Fluent in English and Arabic (written and spoken) is mandatory.
• Self-driven, result-oriented, and capable of managing multiple opportunities simultaneously.
• High sense of ownership, accountability, and customer focus.

You'll benefit from

• 2 to 3 days of mobile working per week as a global standard.
• Diverse and inclusive culture.
• An environment where everyone can bring their whole self and feel a sense of belonging.
• the foundation to develop personally and professionally.
• Extraordinary variety of learning & development opportunities

Transform the everyday with us

We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That’s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool and are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual adding to our ability to offer more flexibility on how you handle your time.