Senior ServiceNow Architect | Platform Strategy

DXC Technology; Doha; On-site; QAR 300,000 - 600,000; Full time

Job summary

DXC Technology seeks an experienced ServiceNow Architect to lead design, governance, and delivery of enterprise-scale ServiceNow solutions in Doha. You will define platform architecture, establish technical standards, and ensure scalable, secure, and future-ready implementations across multiple modules.

You will partner with stakeholders, business leaders, and delivery teams to craft roadmaps, drive platform adoption, and ensure alignment with ITIL, security, and enterprise architectures.

Qualifications

• 8+ years of ServiceNow experience with at least 3 years in an architecture role.
• Deep expertise across multiple ServiceNow product suites (ITSM, ITOM, ITAM, HRSD, CSM, SPM, IRM/GRC, SecOps).
• Strong understanding of platform architecture, data model, security model, CMDB, CSDM, integrations, and automation capabilities.

Responsibilities

• Define end-to-end ServiceNow architecture and solution designs across the platform.
• Develop scalable, secure, and maintainable architectures aligned with ServiceNow best practices.
• Translate business requirements into technical architectures and implementation roadmaps.
• Lead architecture reviews and provide technical governance throughout project lifecycles.
• Design complex workflows, integrations, automations, and data models for enterprise processes.
• Establish platform standards, design patterns, development frameworks, and governance models.

Skills

ServiceNow expertise

Architecture leadership

JavaScript

ITSM/ITOM/ITAM

Education

Bachelor's degree in Computer Science, IT, Engineering

Tools

Flow Designer

IntegrationHub

MID Server

Web Services

Job description

DXC Technology seeks an experienced ServiceNow Architect to lead design, governance, and delivery of enterprise-scale ServiceNow solutions in Doha. You will define platform architecture, establish technical standards, and ensure scalable, secure, and future-ready implementations across multiple modules.

You will partner with stakeholders, business leaders, and delivery teams to craft roadmaps, drive platform adoption, and ensure alignment with ITIL, security, and enterprise architectures.