Senior Safety & Security Operations Manager

QNB Group; Doha; On-site; QAR 150,000 - 230,000; Full time

Job summary

QNB Group is seeking a qualified Safety professional to assist the Safety team in implementing the departmental safety program across international premises. The role covers inspections, safety training, and ensuring that safety systems comply with requirements to protect assets, properties and staff.

The incumbent will supervise safety of equipment, coordinate with external safety providers, maintain SLAs with internal departments, and support incident investigations, safety checks, and annual

Qualifications

• University graduate with Safety/Security certifications.
• At least 8 years’ of relevant experience, preferably within a highly rated international bank.

Responsibilities

• Implements KPI’s and best practices for Safety.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Manage the provision of safety services to all QNB departments, as and when required.
• Co-ordinate and manage the relationship with external safety companies.
• Anticipate customers’ needs and continuously revisit safety procedures to ensure offering the best standards and leading practice.
• Identify emerging customer service problems/ opportunities and provide workable solutions.
• Assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

Job description

QNB Group is seeking a qualified Safety professional to assist the Safety team in implementing the departmental safety program across international premises. The role covers inspections, safety training, and ensuring that safety systems comply with requirements to protect assets, properties and staff.

The incumbent will supervise safety of equipment, coordinate with external safety providers, maintain SLAs with internal departments, and support incident investigations, safety checks, and annual