Senior AVP, Retail Recovery & NPL Strategy

Employment; Doha; On-site; QAR 420,000 - 700,000; Full time

Job summary

QNB is seeking an Assistant Vice President Retail Recovery Control to manage the collection process for delinquent Retail customers and progressively reduce overdue exposure through restructuring, collections, and collateral strategies. The role requires close coordination with Legal, Credit Risk, and external debt collectors to meet bank objectives.

The incumbent will oversee policy updates, monitor KPIs, and drive remedial actions while ensuring compliance with QCB regulations and internal

Qualifications

• Bachelor’s degree preferably with a major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).
• At least 10 years of relevant experience, preferably within a highly rated international bank in a Retail or Corporate risk function.

Responsibilities

• Implement overdue loans collections strategy to minimize loss to the bank and identify improvements to the collection process.
• Analyze Retail NPL portfolio to identify bucket-wise trends and develop strategies to reduce outstanding amounts, especially in high-default buckets.
• Develop and update policies to meet market needs and protect bank interests; coordinate with units and third parties to optimize collections.
• Formulate restructuring/re‑scheduling plans for defaulting accounts, secure approvals, and implement work‑out strategies; monitor compliance.
• Coordinate with Retail Collection Unit, Legal, and external agencies to pursue collections and provide status reports.

Education

Bachelor’s degree in Marketing, Banking, Finance, Accounting, Economics, Business Administration or IT

Job description

QNB is seeking an Assistant Vice President Retail Recovery Control to manage the collection process for delinquent Retail customers and progressively reduce overdue exposure through restructuring, collections, and collateral strategies. The role requires close coordination with Legal, Credit Risk, and external debt collectors to meet bank objectives.

The incumbent will oversee policy updates, monitor KPIs, and drive remedial actions while ensuring compliance with QCB regulations and internal