Security Officer

IHG Hotels & Resorts; Doha; On-site; QAR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Job summary

InterContinental Doha Hotel and Residences is seeking a Security Officer to maintain safety across the hotel premises and guest areas. You will patrol, monitor access, CCTV, and respond to incidents, ensuring the security of guests, visitors and colleagues.

Ideal candidates have experience in hotel or luxury security, strong observation, communication skills, and the ability to stay calm during emergencies.

Qualifications

• Experience in hotel or luxury security preferred.
• Strong observation and situational awareness required.
• Excellent communication and interpersonal skills.
• Professional appearance and strong sense of responsibility.
• Ability to stay calm and make sound decisions in emergencies.
• Solid understanding of security, safety and emergency procedures.

Responsibilities

• Maintain a visible, professional security presence across the hotel.
• Patrol guest areas, back-of-house, staff zones, entrances and parking.
• Monitor access points and restrict unauthorized entries.
• Operate CCTV and security systems per procedures.
• Respond to incidents, alarms and guest/colleague concerns.
• Prepare incident reports and maintain security records.
• Assist with emergencies and evacuations where required.
• Liaise with authorities and security leadership as needed.

Skills

Hotel security experience

Observation & situational awareness

Communication skills

Professional appearance

Calm under pressure

Security procedures

Job description

About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Hotel and Residences feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

Your Day to Day

As a Security Officer, you will be responsible for maintaining all aspects of security within the hotel premises ensuring safety and security of guests, visitors and employees at all times.

Key responsibilities include:

• Maintain a visible and professional security presence throughout the hotel and its surrounding areas.
• Conduct regular patrols of guest areas, back-of-house areas, staff facilities, entrances, parking areas, and other designated locations.
• Monitor access points and ensure that only authorised individuals have access to restricted areas.
• Monitor CCTV and other security systems in accordance with hotel procedures.
• Respond promptly and professionally to security incidents, emergencies, alarms, and guest or colleague concerns.
• Prepare accurate and timely incident reports and maintain appropriate security records.
• Assist in managing situations involving lost and found property, suspicious activity, disturbances, or other security concerns.
• Support the investigation of incidents and provide relevant information to the Security leadership team.
• Ensure that hotel keys, access cards, equipment, and other security-sensitive items are handled and controlled appropriately.
• Monitor contractor, supplier, and visitor access in accordance with established procedures.
• Support the safe movement and management of guests and colleagues during emergencies or evacuations.
• Assist with emergency response procedures, including fire, medical, and other incidents, as required.
• Maintain awareness of hotel activities, VIP movements, special events, and other situations that may require additional security attention.
• Liaise professionally with local authorities and emergency services when required and under the direction of management.
• Ensure compliance with hotel security policies, IHG standards, and applicable local regulations.
• Maintain confidentiality regarding guest, colleague, and hotel information.
• Provide professional and courteous assistance to guests while maintaining appropriate security standards.
• Support other departments when required to ensure the overall safety and smooth operation of the hotel.

What We Need From You

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Previous experience in hotel security, hospitality security, corporate security, law enforcement, military service, or a related field is preferred.
• Previous experience in a luxury or five-star hotel environment would be an advantage.
• Strong observation and situational awareness skills.
• Excellent communication and interpersonal skills.
• Professional appearance, conduct, and a strong sense of responsibility.
• Ability to remain calm and make sound decisions during emergency or challenging situations.
• Good understanding of security, safety, and emergency procedures.
• Ability to communicate effectively with guests, colleagues, contractors, and external authorities.
• Physically capable of conducting regular patrols and remaining active throughout the shift.
• Basic computer skills and ability to complete security reports accurately.
• Good command of English; additional languages are an advantage.

What We Offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.