Sales Supervisor - Financial Services & Rentals Growth

Robinson & Co (Singapore) Pte Ltd; Doha; Sur place; QAR 89 000 - 156 000; Plein temps

Résumé du poste

Al-Futtaim's ALF Vehicle Rentals in Qatar is seeking a Sales Supervisor to lead a customer service and sales team, drive rental revenue, and maintain brand standards at the Doha branch.

You will coach CSRs and drivers, develop relationships with airport authorities and corporate clients, monitor surveys and KPIs, and ensure compliant documentation and smooth front-end operations for a five-star customer experience.

Qualifications

• Graduate degree and Management Diploma/Degree.
• Minimum 3 years of experience leading a customer service/sales team.
• Experience in handling customer disputes, grievances, and administrative responsibilities.
• Proficiency in MS Office Suite and Co-Pilot.

Responsabilités

• Lead a team of CSRs and drivers to achieve revenue targets.
• Ensure high customer satisfaction and branch standards; drive improvements.
• Develop relationships with airport authorities and corporate clients; represent the business.
• Oversee compliance, documentation, and reporting accuracy across operations.

Connaissances

Leadership

Interpersonal skills

MS Office (Excel/Word)

Verbal and written communication

Formation

Graduate degree

Management Diploma/Degree

Outils

MS Office Suite

Co-Pilot

Description du poste

Al-Futtaim's ALF Vehicle Rentals in Qatar is seeking a Sales Supervisor to lead a customer service and sales team, drive rental revenue, and maintain brand standards at the Doha branch.

You will coach CSRs and drivers, develop relationships with airport authorities and corporate clients, monitor surveys and KPIs, and ensure compliant documentation and smooth front-end operations for a five-star customer experience.