Sales Manager - Leisure Hospitality

Kempinski Hotels; Doha; On-site; QAR 180,000 - 280,000; Full time

Job summary

The Kempinski Hotels Doha is seeking a Leisure Sales Manager to drive room revenue and market share in the leisure segment. The role focuses on managing relationships with wholesale tour operators, OTAs, and luxury travel networks.

The ideal candidate has 3–5 years in hotel sales within leisure, a luxury hospitality background, and a robust network across luxury travel advisors and tour operators; travel and trade show participation is expected.

Qualifications

• Experience in leisure market in Qatar is a must; luxury hospitality background essential.
• 3–5 years of hotel sales experience in leisure.
• Established network among luxury travel advisors, consortia and international tour operators.
• Proficiency with PMS, CRS, and CRM tools.

Responsibilities

• Account management and development with leisure accounts; aggressively prospecting new business globally and regionally.
• Negotiate annual wholesale and FIT contracts aligning with revenue management strategies.
• Monitor competitor strategies, market trends, and leisure travel patterns to identify new niches and adjust sales tactics.
• Represent the hotel at major international and domestic travel trade shows and conduct targeted sales missions.
• Collaborate with Revenue Management and Marketing to create enticing leisure packages, promotions, and tactical campaigns.
• Organize and host FAM trips for travel agents, wholesalers, and media to showcase the property’s points.
• Track production of all leisure accounts, analyze ROI on marketing actions, and provide regular forecast reports.

Skills

Leisure market experience

Network

Tech savvy

Multilingual

Negotiation skills

Travel flexibility

Tools

Opera PMS

Central Reservation System (CRS)

Salesforce

Delphi CRM

Job description

EXPERIENCE IN LEISURE MARKET IN THE STATE OF QATAR IS A MUST LUXURY HOSPITALITY BACKGROUND IS ESSENTIAL

The Leisure Sales Manager is responsible for driving room revenue and market share within the leisure travel segment. This includes managing relationships with Wholesale Tour Operators, Online Travel Agencies (OTAs), Retail Travel Agents, Consortia (e.g., Virtuoso, Amex Fine Hotels + Resorts), and Tourism Boards. The ideal candidate will develop and implement strategic sales plans to maximize occupancy and revenue, particularly during off-peak periods.

Application Deadline: 30 September 2026

Department: Sales & Marketing

Location: Qatar - Doha

Key Responsibilities

• Account Management & Development: Maintain and grow relationships with existing leisure accounts while aggressively prospecting new business opportunities globally and regionally.
• Contracting & Negotiation: Negotiate annual wholesale and FIT (Free Independent Traveler) contracts, ensuring competitive pricing that aligns with the hotel’s revenue management strategies.
• Market Intelligence: Monitor competitor strategies, market trends, and leisure travel patterns to identify new niches and adjust sales tactics accordingly.
• Trade Shows & Sales Missions: Represent the hotel at major international and domestic travel trade shows (e.g., ITB, WTM, ILTM) and conduct targeted sales missions.
• Collaboration: Work closely with the Revenue Management and Marketing teams to create enticing leisure packages, promotions, and tactical campaigns.
• Site Inspections & Familiarization (FAM) Trips: Organize and host FAM trips for travel agents, wholesalers, and media to showcase the property’s unique selling points.
• Reporting: Track production of all leisure accounts, analyze ROI on marketing actions, and provide regular forecast reports to the Director of Sales & Marketing.

Required Skills & Qualifications

• EXPERIENCE IN LEISURE MARKET IN THE STATE OF QATAR IS A MUST LUXURY HOSPITALITY BACKGROUND IS ESSENTIAL Experience: 3–5 years of experience in hotel sales, with a proven track record specifically within the leisure segment.
• Network: An established, active network of contacts among luxury travel advisors, consortia, and international tour operators.
• Tech Savvy: Proficiency with Property Management Systems (PMS) like Opera, Central Reservation Systems (CRS), and CRM tools (e.g., Salesforce, Delphi).
• Communication: Exceptional negotiation, presentation, and interpersonal skills. Multi-lingual capabilities are a major plus depending on the target market.
• Flexibility: Willingness to travel extensively for client meetings, trade shows, and industry events.