Sales Coordinator (Russian Speaker)

AccorHotel; Qatar; On-site; QAR 89,000 - 134,000; Full time

Job summary

Raffles & Fairmont Doha is seeking a Sales Coordinator to support the Leisure Sales team by handling administrative and operational tasks, coordinating with travel partners, and ensuring accurate documentation and smooth execution of leisure business.

The ideal candidate has a hospitality or business degree, experience in luxury hotel sales, strong MS Office skills, and fluency in English with Russian language ability for client communications.

Qualifications

• Diploma or bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field.
• Experience in sales coordination, reservations, or hospitality sales in a luxury hotel.
• Experience supporting leisure sales, travel agencies, tour operators, or wholesale is a plus.
• Strong administrative, organizational, and time-management skills.
• Excellent English; Russian fluency is essential for client communications.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and hotel systems (Opera Cloud/Delphi) preferred.

Responsibilities

• Provide administrative and coordination support to the Leisure Sales team.
• Prepare proposals, contracts, and other sales documents promptly and accurately.
• Maintain client accounts, correspondence, and CRM records.
• Coordinate with travel agencies, tour operators, wholesalers and leisure partners.
• Assist in responding to inquiries and follow-up on quotations, contracts, payments.
• Monitor room allocations, release dates, and booking status with Reservations and Revenue Management.
• Prepare reports, sales activity updates, and performance trackers.
• Coordinate site inspections, familiarization trips, and client visits.
• Ensure smooth execution of bookings with internal departments.
• Maintain filing systems and up-to-date sales documentation.
• Support sales missions, trade shows, and promotional events.
• Ensure compliance with hotel policies, brand standards and procedures.
• Foster relationships with internal and external stakeholders.
• Perform other duties as assigned by the Director of Leisure Sales or Sales Managers.

Skills

Administrative skills

Organizational skills

Time management

Communication skills

Customer focus

Collaboration

Proactive

Confidentiality

Education

Bachelor's or Diploma in Hospitality/Business/Marketing

Tools

Microsoft Office

Opera Cloud

Delphi

CRM systems

Job description

We invite you to join the world of luxury hospitality at Raffles amp Fairmont Doha as our Sales Coordinator The Sales Coordinator supports the Leisure Sales team in driving revenue for Raffles Doha and Fairmont Doha by providing comprehensive administrative and operational support This role coordinates sales activities manages client communications prepares proposals and contracts maintains accurate records and ensures seamless execution of leisure business opportunities Working closely with internal departments and external travel partners the Sales Coordinator contributes to delivering exceptional service strengthening client relationships and achieving the hotels leisure sales objectives while upholding the luxury standards of Raffles and Fairmont Doha

Key Responsibilities

• Provide administrative and coordination support to the Leisure Sales team
• Prepare proposals contracts and other sales-related documentation in a timely and accurate manner
• Manage and maintain client accounts correspondence and sales records in the CRM system
• Coordinate with travel agencies tour operators wholesalers and other leisure partners
• Assist in responding to client inquiries and follow up on quotations contracts and payments
• Monitor room allocations release dates and booking status in coordination with Reservations and Revenue Management
• Prepare reports sales activity updates and performance trackers for the Leisure Sales team
• Coordinate site inspections familiarization trips and client visits
• Liaise with internal departments to ensure smooth execution of bookings and client requirements
• Maintain organized filing systems and ensure all sales documentation is up to date
• Support the team in planning and coordinating sales missions trade shows and promotional events
• Ensure compliance with hotel policies brand standards and sales procedures
• Build and maintain positive relationships with internal and external stakeholders
• Perform other duties as assigned by the Director of Leisure Sales or Sales Managers

Diploma or bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related fieldPrevious experience in a sales coordination, reservations, or hospitality sales role, preferably within a luxury hotel environmentExperience supporting leisure sales, travel agencies, tour operators, or wholesale business is an advantageStrong administrative, organizational, and time management skillsExcellent verbal and written communication skills in English; Due to the nature of the role, fluency in Russian is essential to effectively communicate with Russian-speaking clients and business partnersProficiency in Microsoft Office applications, particularly Excel, Word, and PowerPointExperience with hotel systems such as Opera Cloud, Delphi, or other CRM and sales management platforms is preferredStrong attention to detail with the ability to manage multiple priorities in a fast-paced environmentExcellent interpersonal skills with a customer-focused approachAbility to work collaboratively with cross-functional teams while maintaining professionalism and confidentialitySelf-motivated, proactive, and able to work independently with minimal supervisionFlexibility to adapt to changing business needs and operational requirementsEmbrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactionsFoster an inclusive environment where every individual feels valued and respectedCreate an environment where colleagues are empowered, supported and recognized