Sales Lady

Al Abat; Doha; On-site; QAR 24,000 - 36,000; Full time

Job summary

Al Abat in Doha, Qatar is seeking a dedicated customer service representative to assist customers with selecting and purchasing abayas and other products. This role involves providing excellent service, taking accurate measurements, and ensuring customer satisfaction.

The ideal candidate will have strong customer service skills, a sales-driven attitude, and basic computer proficiency. Responsibilities include processing payments and maintaining organized sales records. Successful candidates will thrive in a positive, team-oriented environment.

Qualifications

• Strong customer service and communication skills.
• Proficient in taking and recording accurate measurements.
• Ability to handle complaints and resolve issues professionally.
• Basic computer skills, including proficiency in Microsoft Office.
• Attention to detail and ability to multitask effectively.
• Sales-driven and self-motivated to meet and exceed targets.
• Team player with a positive attitude and willingness to learn.

Responsibilities

• Greet customers warmly and provide excellent customer service.
• Assist customers in selecting and purchasing products to meet their needs.
• Take accurate measurements for custom-fit products.
• Provide detailed information about products, including fabric and care instructions.
• Handle customer inquiries and requests professionally.
• Encourage customers to purchase products and maximize sales opportunities.
• Process payments accurately and maintain sales records.
• Update and maintain a database of customer profiles and measurements.
• Contact customers about new items or promotions.
• Ensure the cleanliness and organization of the shop.

Skills

Customer service skills

Communication skills

Attention to detail

Sales-driven

Team player

Tools

Microsoft Office

Job description

Job Responsibilities

• Greet customers warmly and provide excellent customer service.
• Assist customers in selecting and purchasing abayas or other products, ensuring their needs are met.
• Take accurate measurements and apply them to create custom-fit abayas based on company standards.
• Provide detailed information about products, including fabric, design, and care instructions.
• Handle customer inquiries, complaints, and requests professionally and courteously.
• Encourage customers to purchase products and maximize sales opportunities.
• Process payments (cash or credit) and issue receipts accurately.
• Maintain sales records and report daily sales and expenses.
• Update and maintain a database of customer profiles and measurements.
• Contact customers via phone, SMS, or WhatsApp to update them on new items or promotions.
• Ensure the cleanliness and organization of the shop, including displays and merchandise areas.
• Assist in exhibitions when required, including recording and reporting sales or orders.

Performance Goals

• Ensure customer satisfaction by addressing their needs effectively.
• Achieve sales targets and close as many transactions as possible.
• Maintain accurate and organized sales and expense records.
• Promote teamwork and maintain a professional demeanor with colleagues.
• Keep the shop clean, tidy, and well-stocked.

Skills and Qualifications

• Strong customer service and communication skills.
• Proficient in taking and recording accurate measurements.
• Ability to handle complaints and resolve issues professionally.
• Basic computer skills, including proficiency in Microsoft Office.
• Attention to detail and ability to multitask effectively.
• Sales-driven and self-motivated to meet and exceed targets.
• Team player with a positive attitude and willingness to learn.