Retail Store Leader: Boost Sales, Ops & Experience

Robinson & Co (Singapore) Pte Ltd; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Al-Futtaim Retail is seeking an Assistant Store Manager to support the Store Manager in driving store efficiency, sales strategy, and customer satisfaction. You will oversee performance, inventory, and promotional initiatives, ensuring standards are met and expenses are managed.

The role emphasizes analytical use of sales data, staff development, and collaboration with mall management to deliver strong financial results and a positive shopping experience.

Qualifications

• Analytical abilities to interpret sales data and identify improvements.
• Empathy and customer service orientation.
• Leadership and people management capabilities.

Responsibilities

• Lead, evaluate, and guide sales performance at store level to meet targets.
• Facilitate monthly category sales meetings and communicate performance insights.
• Execute strategies to ensure program implementation for exclusive products and promotions.
• Initiate expense optimization plans and monitor store expenses.
• Maintain shrinkage control and uphold retail standards daily.
• Oversee display implementation and accurate inventory adjustments.
• Ensure customer satisfaction and handle queries professionally.
• Promote loyalty programs and drive transaction participation.
• Implement selling techniques to improve conversion and communicate promotions.
• Liaise with mall management and manage store documentation.
• Support policy communication and internal control procedures per SOP.
• Monitor controllable expenses and asset protection; manage inventory.
• Lead development plans and performance reviews for direct reports.

Skills

Analytical abilities

Empathy

Leadership

Job description

Al-Futtaim Retail is seeking an Assistant Store Manager to support the Store Manager in driving store efficiency, sales strategy, and customer satisfaction. You will oversee performance, inventory, and promotional initiatives, ensuring standards are met and expenses are managed.

The role emphasizes analytical use of sales data, staff development, and collaboration with mall management to deliver strong financial results and a positive shopping experience.