Restaurant Brand & Operations Lead

Path2Success; Doha; On-site; QAR 120,000 - 240,000; Full time

Job summary

Path2Success in Doha is seeking a dynamic Lead Restaurant Manager to oversee daily operations across multiple units, ensure policy and SOP compliance, and drive operational excellence in a fast-paced hospitality environment.

You will lead teams, manage audits, HACCP and food safety standards, coordinate with HR and procurement, plan staffing, and support expansion initiatives while preserving brand standards and guest satisfaction.

Responsibilities

• Lead Restaurant Managers and ensure smooth day-to-day operations across all assigned units.
• Execute and ensure compliance with company policies and operational SOPs within all restaurants.
• Run regular store audits to ensure operational excellence and compliance.
• Ensure hygiene standards are maintained and health clearance certificates for team members are renewed on time.
• Lead teams to meet HACCP, ISO, food safety, and internal standards and procedures.
• Ensure adequate inventory levels and effective stock control across outlets.
• Provide inputs into short-, medium-, and long-term strategic planning by monitoring industry trends and business dynamics.
• Develop new business streams and support expansion initiatives.
• Lead new restaurant openings for assigned brands in coordination with internal and external stakeholders.
• Assist in supplier selection and evaluation for new raw materials.
• Negotiate pricing with suppliers to optimize gross margins while maintaining quality standards.
• Ensure sales blitz initiatives and marketing activities are executed periodically to enhance brand visibility and drive sales.
• Act as the key liaison between corporate management and unit-level teams.
• Control headcount across all points of sale in line with approved manpower budgets.
• Oversee workforce planning, annual leave planning, and coordinate with relevant teams for RP renewals, accommodation, flights, and related employee logistics.
• Ensure effective onboarding and induction of new employees in coordination with HR.
• Ensure succession planning for direct reports in cooperation with HR.
• Conduct performance evaluations, mid-year reviews, annual appraisals, and objective setting.
• Provide coaching, counseling, and disciplinary actions in alignment with internal performance management processes.
• Define training needs and divisional training plans in coordination with L&D, ensuring timely upskilling of teams.
• Recommend hiring, promotion, and termination decisions as required.
• Ensure proper execution of brand service standards and food quality standards across all outlets.
• Ensure menu revisions are aligned with approved brand standards and guidelines.
• Maintain and enhance brand image by strictly adhering to brand principles.
• Ensure implementation of a robust service recovery procedure across all units.
• Review VVIP customer reservations and experiences, ensuring brand service standards and guest satisfaction are met.

Job description

Path2Success in Doha is seeking a dynamic Lead Restaurant Manager to oversee daily operations across multiple units, ensure policy and SOP compliance, and drive operational excellence in a fast-paced hospitality environment.

You will lead teams, manage audits, HACCP and food safety standards, coordinate with HR and procurement, plan staffing, and support expansion initiatives while preserving brand standards and guest satisfaction.