Resident Experience Specialist

Employment; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Employment in Doha, Qatar is seeking a Residential Relationship Specialist to deliver exceptional customer service, strengthen resident relationships, and support residential community operations. The role requires a Bachelor's degree and 3–5 years in property management or hospitality, with strong communication and coordination skills to manage move-ins, tenancy issues, and resident inquiries.

You will collaborate with maintenance and operations, maintain documentation, and uphold service

Qualifications

• Bachelor's degree in Business Administration, Hospitality, Customer Service, or related field.
• 3–5 years of experience in residential property management, hospitality, or customer relations.
• Experience supporting residents and managing customer enquiries.
• Knowledge of residential leasing processes and community operations.

Responsibilities

• Deliver exceptional customer service to residents.
• Strengthen resident relationships and support community operations.
• Coordinate move-in, move-out, and tenancy-related activities.
• Handle tenancy inquiries and collaborate with maintenance and operations.

Skills

Resident support

Customer relations

Communication skills

Move-in coordination

Documentation management

Stakeholder engagement

Attention to detail

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office

Job description

Employment in Doha, Qatar is seeking a Residential Relationship Specialist to deliver exceptional customer service, strengthen resident relationships, and support residential community operations. The role requires a Bachelor's degree and 3–5 years in property management or hospitality, with strong communication and coordination skills to manage move-ins, tenancy issues, and resident inquiries.

You will collaborate with maintenance and operations, maintain documentation, and uphold service