Residential Relationship Specialist

Employment; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Employment in Doha, Qatar is seeking a Residential Relationship Specialist to deliver exceptional customer service, strengthen resident relationships, and support residential community operations. The role requires a Bachelor's degree and 3–5 years in property management or hospitality, with strong communication and coordination skills to manage move-ins, tenancy issues, and resident inquiries.

You will collaborate with maintenance and operations, maintain documentation, and uphold service

Qualifications

• Bachelor's degree in Business Administration, Hospitality, Customer Service, or related field.
• 3–5 years of experience in residential property management, hospitality, or customer relations.
• Experience supporting residents and managing customer enquiries.
• Knowledge of residential leasing processes and community operations.

Responsibilities

• Deliver exceptional customer service to residents.
• Strengthen resident relationships and support community operations.
• Coordinate move-in, move-out, and tenancy-related activities.
• Handle tenancy inquiries and collaborate with maintenance and operations.

Skills

Resident support

Customer relations

Communication skills

Move-in coordination

Documentation management

Stakeholder engagement

Attention to detail

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office

Job description

Education Bachelor of Business Administration

Category Human Resources

Job Description

We are seeking a dedicated Residential Relationship Specialist to deliver exceptional customer service, strengthen resident relationships, and support residential community operations. This is a full-time position based in Doha, Qatar.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Business Administration, Hospitality, Customer Service, or a related field
• 3–5 years of experience in residential property management, hospitality, or customer relations
• Experience supporting residents and managing customer enquiries
• Knowledge of residential leasing processes and community operations
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office applications

SKILLS & COMPETENCIES

• Experience delivering high-quality resident support and relationship management
• Ability to coordinate move-in, move-out, and tenancy-related activities
• Effective complaint resolution and customer service capability
• Strong organizational and documentation management skills
• Capable of collaborating with maintenance and operational teams
• Excellent communication and stakeholder engagement skills
• High attention to detail and service excellence