Reservation & Com. Centre Host (Guest Service Officer)

Park Hyatt Los Cabos at Cabo del Sol; Doha; On-site; QAR 34,000 - 48,000; Full time

Benefits offered by this job

Flexible shifts

Job summary

Andaz Doha is seeking a Communications Centre Host to support the smooth operation of the hotel’s Communications Centre within the Rooms Division. You will work with operators and ordertakers to ensure guest requests are handled efficiently and professionally.

The role requires a diploma or degree in hospitality-related fields, 1–2 years in Front Office or reservations, and strong English communication. Flexible shifts including weekends and public holidays are required.

Qualifications

• Diploma or Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field.
• Minimum 1–2 years of Front Office/reservation/communication centre experience in an upscale or luxury hotel.
• Excellent verbal skills in English; ability to handle guest requests and complaints efficiently and professionally.

Responsibilities

• The Communications Centre Host assists in the smooth operation of the Communications Centre within the Rooms Division, covering operators and ordertakers of the hotel.

Skills

Guest service

Communication

Problem solving

Flexibility

Education

Hospitality/Business degree

Tools

Opera PMS

Reserve PMS

Microsoft Office

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Andaz Andaz Doha QA - Doha - Doha

Front Office

Hourly/Entry Level Employee

Full-time

Worldwide

Summary

At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values ofWellbeing,Inclusion,Respect,Empathy,Integrity,andExperimentationare the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.

The Communications Centre Host is responsible to assist in the smooth and efficient running of Communications Centre within the Rooms Division, covering the operators and ordertakers of the hotel.

Qualifications

• Diploma or Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field.

Minimum 1–2 years of Front Office/ reservation/ communication centre experience in an upscale or luxury hotel.

• Excellent verbal skills in English.
• Ability to handle guest requests and complaints efficiently and professionally.
• Proficient in Microsoft Office and hotel PMS systems (e.g., Opera, Reserve).
• Ability to work flexible shifts, including weekends and public holidays.

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