Receptionist

Confidential; Qatar; On-site; QAR 72,000 - 108,000; Full time

Job summary

Confidential in Sealine Camp, Qatar, is seeking an experienced receptionist to deliver a welcoming guest experience and manage front-desk operations. The role requires coordinating with multiple resort departments to ensure smooth services during guests' stay.

Responsibilities include check-in/check-out, reservations, and handling guest inquiries with professionalism. Arabic-speaking candidates are preferred, and willingness to work in rotational shifts is required.

Qualifications

• Minimum 2 years of experience in hotel, resort, front office, or hospitality operations.
• Previous experience in a receptionist or front-desk role preferred.
• Strong communication, interpersonal, and customer service skills.
• Arabic-speaking candidates are preferred.
• Willingness to work in Sealine Camp and on rotational shifts.

Responsibilities

• Welcome and assist guests upon arrival and throughout their stay, ensuring a warm and professional experience.
• Handle guest check-in and check-out procedures, reservations, bookings, and guest records accurately.
• Respond to guest inquiries, requests, and concerns in a timely and professional manner.
• Manage incoming phone calls and coordinate guest requirements with the relevant departments.
• Coordinate closely with housekeeping and other resort departments to ensure seamless guest services.
• Handle guest complaints professionally and follow up to ensure appropriate resolution.
• Maintain accurate records and ensure compliance with resort policies and service standards.

Skills

Communication

Interpersonal skills

Customer service

Arabic language

Job description

We are currently seeking an experienced and customer-focused Receptionist to join our Resort Team in Sealine, Qatar.

The role is responsible for delivering a welcoming and professional guest experience, managing front-desk operations, and coordinating with various departments to ensure smooth and efficient resort services.

Job Responsibilities

• Welcome and assist guests upon arrival and throughout their stay, ensuring a warm and professional experience.


• Handle guest check-in and check-out procedures, reservations, bookings, and guest records accurately.


• Respond to guest inquiries, requests, and concerns in a timely and professional manner.


• Manage incoming phone calls and coordinate guest requirements with the relevant departments.


• Coordinate closely with housekeeping and other resort departments to ensure seamless guest services.


• Handle guest complaints professionally and follow up to ensure appropriate resolution.


• Maintain accurate records and ensure compliance with resort policies and service standards.

Qualifications

• Minimum 2 years of experience in hotel, resort, front office, or hospitality operations.


• Previous experience in a receptionist or front-desk role is preferred.


• Strong communication, interpersonal, and customer service skills.


• Arabic-speaking candidates are preferred.


• Willingness to work in Sealine Camp and on rotational shifts.