Assistant People and Culture Manager

Mandarin Oriental; Doha; On-site; QAR 120,000 - 180,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Colleague Wellness

Retirement Plans

Competitive salary and benefitspackage

Transportation and Housing provided

Relocation and Vacation Tickets

Job summary

Mandarin Oriental, Doha is seeking an Assistant People and Culture Manager to join our People & Culture team. You will maintain and strengthen the department, ensuring alignment with MOHG's culture and vision.

The role requires at least 2 years in a luxury hotel environment, fluency in English, and the ability to coordinate recruitment, HR administration, and payroll-related tasks in a multicultural setting.

Qualifications

• Minimum 2 years of experience in a 5‑star hotel environment.
• Experience with HR administration, payroll liaison and data accuracy.
• Fluent in English, written and spoken.

Responsibilities

• Maintain and update colleagues' records and transfers.
• Administer starters, transfers, promotions and leavers with Finance.
• Ensure compliance with legal requirements and complete records.
• Manage benefits administration and salaries.
• Conduct monthly and yearly audits of files and data.
• Coordinate recruitment activities and visa/arrival logistics.
• Arrange flight tickets for colleagues.

Skills

5-star hotel experience

English fluency

HR administration

Job description

Mandarin Oriental, Doha is looking for an Assistant People and Culture Manager to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

About The Job

Based at the Mandarin Oriental, Doha, within the People & Culture team, the Assistant People & Culture Manager is responsible for maintaining and strengthening the People & Culture Department, so it embodies every aspect of MOHG's Culture and Vision.

As an Assistant People and Culture Manager at Mandarin Oriental, Doha, you will be responsible for the following duties:

• Complete filing on a weekly basis and ensure that all colleagues’ records are kept up to date
• To administer all internal transfers within the hotel
• To manage all personnel procedures with regard to starters, transfers, promotions and variations plus leavers, liaising with the Finance department
• To ensure that all casuals are recorded and that administration is complete and in accordance with legal requirements
• To be familiar with the administration of colleague benefits and salaries
• Conduct monthly audits and ensure that colleagues’ personal details are kept up to date
• Conduct yearly audits of colleague files to ensure all important documents are complete in colleagues’ files
• Prepare and issue monthly Starter, Promotion, Transfer and Leavers list and send it to Payroll, Security, and IT &T
• Prepare outstanding probation list for the People and Culture Manager
• To conduct screening interviews and co-ordinate recruitment activities in liaison with the respective Division Head. Recruitment activities include: handling new requisitions; new hire reports, vacancy reports, and new-hire status; staying in touch with new hires on arrival, visa, flight pick-up, etc. Sending of employment contracts; recruitment agency relationships
• Coordinate flight tickets with colleagues and travel agencies

As Assistant People & Culture Manager, we expect from you:

• Minimum 2 years of experience working in a 5-star hotel environment
• Minimum 1 year of experience working in a 5-star hotel environment, preferably with a multinational recognised Brand
• International Experience with GCC and/or Doha preferred
• Able to communicate fluently in English, verbally and in writing
• Able to work with multicultural teams

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and attractive room rates for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. We offer a variety of health benefits and wellness programmes to all our colleagues globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans based on your length of service and role.
• A competitive salary and benefits package
• Transportation and Housing provided
• Relocation and Vacation Tickets

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