Outlet Manager – Pan Asian

Ennismore; Doha; On-site; QAR 279,000 - 446,000; Full time

Job summary

Banyan Tree Doha is seeking an experienced Outlet Manager - Pan Asian to lead the outlet operations in our luxury setting, ensuring service excellence, staff development, and adherence to F&B standards.

Reporting to the Director of Food & Beverage, you will supervise all employees, manage inventory, maintain guest satisfaction, and uphold brand standards while controlling costs. Doha-based, on-site position with strong leadership expectations and opportunities for development.

Job description

\"Why work for Banyan Tree Doha?\"
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.

Job Description

We invite you to join the world of luxury hospitality at Raffles The Palm as our newOutlet Manager - Pan AsianReporting to the Assistant Director of Food & Beverage / Director of Food & Beverage, you will be responsible for managing the overall operations of the outlet in accordance with established objectives, ensuring the highest standards of professional management and administration, while fostering effective, fair, and equitable personnel development.

• Motivate, discipline, direct and supervise the work of all employees in the outlet


• Develop and maintain training programs to ensure a high degree of staff professionalism


• Manage day-to-day operations of the outlet


• Handle complaints and make effective service recovery


• Ensure standards are being followed in accordance with F&B policies and procedures


• Ensure all employees have full product knowledge


• Regularly inspect food & beverage quality


• Follow established and proper Accounting procedures


• Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly


• Conduct daily roll plays and ensure employees adhere to grooming standards


• Liaise with stewarding on inventory and breakage control


• Maintain daily log book maintaining clear and concise information on the operations.


• Establish guest database with preference records of regular guests


• Schedule employees to maintain Hotel's service standards within budgeted labour costs


• Assign responsibilities to subordinates and conduct regular performance checks


• Implement weekly cleaning schedules for operating equipment


• Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department


• Control stock of all equipment in the outlet


• Constantly monitor staff's appearance, attitude and degree of professionalism

Additional Information

Reliability and strong work ethic

Ability to follow instructions and take initiativ

Creativity and passion for food