Luxury F&B Outlet Manager

Ennismore; Doha; Sur place; QAR 120 000 - 170 000; Plein temps

Résumé du poste

Banyan Tree Doha is seeking an Outlet Manager - Qalamkari to oversee the outlet operations, ensure high standards of service, and lead a professional F&B team.

Reporting to the Assistant Director of Food & Beverage / Director of Food & Beverage, you will manage day-to-day operations, train staff, handle complaints, and ensure policy compliance while delivering exceptional guest experiences in a luxury setting.

Qualifications

• Reliability and strong work ethic.
• Ability to follow instructions and take initiative.
• Creativity and passion for food.

Responsabilités

• Motivate, discipline, direct and supervise the work of all employees in the outlet
• Develop and maintain training programs to ensure a high degree of staff professionalism
• Manage day-to-day operations of the outlet
• Handle complaints and make effective service recovery
• Ensure standards are being followed in accordance with F&B policies and procedures
• Ensure all employees have full product knowledge
• Regularly inspect food & beverage quality
• Follow established and proper Accounting procedures
• Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly
• Conduct daily roll plays and ensure employees adhere to grooming standards
• Liaise with stewarding on inventory and breakage control
• Maintain daily log book maintaining clear and concise information on the operations.
• Establish guest database with preference records of regular guests
• Schedule employees to maintain Hotel’s service standards within budgeted labour costs
• Assign responsibilities to subordinates and conduct regular performance checks
• Implement weekly cleaning schedules for operating equipment
• Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
• Control stock of all equipment in the outlet
• Constantly monitor staff's appearance, attitude and degree of professionalism

Description du poste

Banyan Tree Doha is seeking an Outlet Manager - Qalamkari to oversee the outlet operations, ensure high standards of service, and lead a professional F&B team.

Reporting to the Assistant Director of Food & Beverage / Director of Food & Beverage, you will manage day-to-day operations, train staff, handle complaints, and ensure policy compliance while delivering exceptional guest experiences in a luxury setting.