Mission-Critical Telecom Services Lead (MCX)

Qatar Airways Group

Doha

On-site

QAR 280,000 - 420,000

Full time

5 days ago

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Job summary

Qatar Airways Group is seeking a Technology Services Controller to manage Mission-Critical Services (MCX) and enterprise telecom platforms in a 24x7 airport environment. You will ensure MCPTT, MCVideo, MCData, and related services are secure, resilient, and available for operational users.

You will design, implement, test, and support MCX solutions over private LTE/5G networks, coordinating with radio, dispatch, recording, and external platforms while addressing incidents and upgrades with

Qualifications

Bachelor's degree or Diploma in Telecommunications or related technical discipline.
4+ years of hands-on experience with mission-critical MCX services over private LTE/5G.
Exposure to MCX architecture, design, deployment, and operational support; English proficiency.

Responsibilities

Provide technical and operational support for MCX services including MCPTT, MCVideo, MCData.
Design, implement, test, and integrate MCX solutions over private LTE/5G networks.
Configure MCX users, groups, talk groups, and call priorties with proper pre-emption rules.
Coordinate end-to-end incident resolution with telecom operators, OEMs and service partners.
Monitor health, availability, capacity, and performance; respond to degradations proactively.
Perform root-cause analysis and implement corrective actions within change-management processes.