Airport Telecom & Collaboration Engineer — Cisco UC Expert

Qatar Airways Group

Doha

On-site

QAR 240,000 - 420,000

Full time

4 days ago

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Job summary

Qatar Airways Group in Doha is seeking a Telecom Operations Engineer to support 24/7 telecom services over the airport network, focusing on Cisco Unified Communications, collaboration platforms and enterprise telephony.

The role requires a bachelor’s degree in electronics/telecom or related fields, and at least 4 years of hands-on Cisco UC experience in large-scale environments. You will work within Hamad International Airport’s mission-critical operations.

Qualifications

Bachelor’s degree or Diploma in Electronics Engineering, Telecommunications, Computer Engineering, Computer Science, Information Technology, or an equivalent technical qualification.
4 years of hands-on experience in Cisco Unified Communications, Collaboration, enterprise telephony, and associated telecom technologies.

Responsibilities

Support 24/7 telecom operations and provide technical support for Cisco Unified Communications and Collaboration products.
Plan and design unified collaboration and contact center solutions in line with the latest technology trends and industry standards.
Maintain design, configuration, and SOP documentation for the telecom infrastructure.
Conduct RCA of incidents related to telecom and collaboration technologies and implement corrective actions per change management.