Luxury Hotel Housekeeping: Assistant Director

Accor; Doha; On-site; QAR 90,000 - 130,000; Full time

Job summary

Accor in Qatar seeks an Assistant Director of Housekeeping to support the Director in delivering exceptional cleanliness, hygiene, and guest satisfaction across the hotel. You will supervise, coach, and develop a large housekeeping team while ensuring brand standards and efficient operations.

The role requires strong leadership, budget awareness and collaboration with Front Office, Engineering, Laundry, and Security to maintain service quality.

Qualifications

• Diploma or Bachelor's degree in Hospitality Management or related field.
• Minimum 5–7 years of housekeeping experience in the hospitality industry.
• Experience in a supervisory or managerial position within a luxury hotel.
• Strong understanding of housekeeping SOPs, cleaning standards, and hotel operations.
• Knowledge of housekeeping management systems and hotel PMS.

Responsibilities

• Assist in overseeing daily operations of the Housekeeping Department including guest rooms, public areas, and back-of-house areas.
• Coordinate room assignments and daily housekeeping activities with Front Office.
• Conduct regular inspections of guest rooms, corridors, public areas and service areas.
• Supervise, coach and develop Housekeeping Managers, Supervisors and staff; training and onboarding.
• Monitor budgets, inventory, and control operating expenses (supplies, linen, amenities).
• Ensure prompt responses to guest requests and VIP room requirements; maintain guest satisfaction.
• Ensure health, safety and hygiene compliance; enforce PPE and proper chemical handling.
• Collaborate with Front Office, Engineering, Laundry, Security, HR on interdepartmental activities.

Skills

Leadership

People management

Communication

Guest satisfaction

Education

Diploma or Bachelor’s degree in Hospitality Management

Tools

PMS (Property Management System)

Housekeeping management software

Job description

Accor in Qatar seeks an Assistant Director of Housekeeping to support the Director in delivering exceptional cleanliness, hygiene, and guest satisfaction across the hotel. You will supervise, coach, and develop a large housekeeping team while ensuring brand standards and efficient operations.

The role requires strong leadership, budget awareness and collaboration with Front Office, Engineering, Laundry, and Security to maintain service quality.