Luxury Front Desk Agent — Guest Experience Leader

IHG Hotels & Resorts; Doha; On-site; QAR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

IHG Hotels & Resorts in Doha is seeking a Front Desk Agent to deliver professional, guest-focused service from arrival to departure. You will greet guests by name, assist with check-in/check-out, answer inquiries, and promote hotel services while upholding brand standards.

Applicants should have strong English, a hospitality mindset, and the ability to work in a fast-paced, diverse environment. A business-related degree is preferred, with experience in luxury settings a plus.

Qualifications

• Experience in luxury hotel settings preferred.
• Business-related degree or equivalent required.
• Strong English communication and guest-service orientation.
• Ability to work in a fast-paced, diverse environment.

Responsibilities

• Greet guests promptly and escort to rooms when appropriate.
• Provide courteous, efficient service from check-in to check-out.
• Maintain knowledge of hotel facilities, local services and promotions.
• Handle guest inquiries and requests with professionalism.

Skills

Guest service

Cash handling

Front desk

English fluency

Teamwork

Education

Business-related degree

Tools

POS systems

Job description

IHG Hotels & Resorts in Doha is seeking a Front Desk Agent to deliver professional, guest-focused service from arrival to departure. You will greet guests by name, assist with check-in/check-out, answer inquiries, and promote hotel services while upholding brand standards.

Applicants should have strong English, a hospitality mindset, and the ability to work in a fast-paced, diverse environment. A business-related degree is preferred, with experience in luxury settings a plus.