Lux Residences Lounge Experience Lead

Rosewood Hotel Group; Doha; On-site; QAR 78,000 - 123,000; Full time

Benefits offered by this job

Salary & benefits package

Accommodation in prime locations

Birthday day off

Career development plans

Job summary

Rosewood Doha is seeking a dedicated Food & Beverage Associate to deliver exceptional service within residences and outlets. You will uphold brand standards, assist with events, and support guest experiences across our luxury hospitality environment.

Join a diverse team in Doha, where you will contribute to personalized guest journeys, upsell thoughtfully, and work across departments to maintain the exceptional Rosewood standard.

Qualifications

• Experience in luxury hospitality preferred.
• Strong guest service and communication skills.
• Ability to upsell and suggest menu options.

Responsibilities

• Ensures brand standards have been implemented.
• Ensures that all the Food and Beverage Essentials are implemented.
• Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
• Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the residences and the satisfaction of residents.
• Works in a supportive and flexible manner with other departments, in the spirit of "We work through Teams".
• Maintains par stocks of all equipment and guest supplies as required.
• Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.
• Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.
• Clears and resets counters or tables at conclusion of each course.
• Fully conversant with all aspects of the Micros System.
• Computes bill and accepts payment.
• Performs the function of cashier as required.
• Verifies cash received ensuring only genuine money been collected.
• Verifies all credit cards presented by guest before to validity of the card.
• Strictly adheres to all policies and procedures issued by the Finance Department regarding cashiering and cash handling.
• Has a thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
• From time to time, assist the Residences Butler team in their duties. Tasks may include setting up the Residences and helping Residents with various requests in their residence.
• Participate in the planning, organization and execution of weekly and monthly events, activities, and gatherings created for residents.
• Train team members on processes, SOPs, and standards to ensure consistent and high-quality service delivery.

Job description

Rosewood Doha is seeking a dedicated Food & Beverage Associate to deliver exceptional service within residences and outlets. You will uphold brand standards, assist with events, and support guest experiences across our luxury hospitality environment.

Join a diverse team in Doha, where you will contribute to personalized guest journeys, upsell thoughtfully, and work across departments to maintain the exceptional Rosewood standard.