Lobby Hostess: Warm Welcome & Guest Experience

Hilton; Doha; On-site; QAR 48,000 - 72,000; Full time

Job summary

Hilton Doha is seeking a Lobby Hostess to greet guests and ensure a warm, seamless lobby experience. You’ll deliver a friendly welcome, provide local information, and coordinate with team members to create memorable stays.

As part of our Guest Services team, you will stay informed about hotel services, hours, and local attractions, assist with guest errands, and maintain a clean, inviting lobby. This full-time role is ideal for hospitality-minded individuals who thrive in a fast-paced

Qualifications

• Experience in delivering warm, professional guest service.
• Strong communication and interpersonal skills.
• Ability to stay composed in a fast-paced environment.
• Knowledge of local attractions and transportation options is a plus.
• Flexible, with a positive hospitality mindset.

Responsibilities

• Deliver a warm welcome: Greet guests on arrival and offer directions, local recommendations, and general information as needed to enhance the guest experience.
• Provide exceptional service: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner.
• Maintain relevant knowledge: Stay up to date on hotel services, outlet hours, local attractions, transportation options, and event details.
• Assist with guest errands: Retrieve and deliver packages, laundry, event tickets, and other items as requested.
• Maintain an inviting space: Keep the lobby clean, organized, and welcoming.

Job description

Hilton Doha is seeking a Lobby Hostess to greet guests and ensure a warm, seamless lobby experience. You’ll deliver a friendly welcome, provide local information, and coordinate with team members to create memorable stays.

As part of our Guest Services team, you will stay informed about hotel services, hours, and local attractions, assist with guest errands, and maintain a clean, inviting lobby. This full-time role is ideal for hospitality-minded individuals who thrive in a fast-paced