Laundry Team Leader

Qatar Airways Group; Doha; On-site; QAR 67,000 - 112,000; Full time

Job summary

Qatar Aircraft Catering Company (QACC) seeks a Laundry Team Leader to ensure QR standards for flight linen packing and lead a productive team across QR and Amiri flights. You will prepare shift work plans, supervise packing tasks, maintain hygiene, and generate reports such as Material Requests and Linen stock levels.

The role requires 2+ years in laundry operations, knowledge of linen types, and proficiency with Microsoft Office; English communication is essential.

Qualifications

• High School Qualification / Vocational Qualification / Diploma or equivalent / Bachelor’s Degree.
• Minimum 2 year of relevant experience.
• Specialized knowledge of linen & textiles.
• Knowledge of linen products used in Airline industry.
• Basic Knowledge of Microsoft Office applications.
• Conversant with Laundry Department operations.
• Knowledge of GLP and linen packing.
• Communication on wireless radio operation.
• Good spoken and written English.

Responsibilities

• Allocate junior teams and provide work plans and instructions.
• Prepare shift work plans based on the Daily Working Schedule.
• Brief team on changes and requirements.
• Disseminate information to the team and up-line promptly.
• Ensure recycling of linen to minimize waste.
• Analyze linen stock and suggest quantities to request.
• Check arrival inventory and withdraw from backup stores.
• Support during aircraft/service changes and ensure timely delivery.
• Record handover sheets and data for standard uplift.
• Maintain highest quality linen packed and delivered to flights.
• Maintain hygiene to prevent FOB contamination.

Skills

Linen & textiles knowledge

Office basics

Laundry operations

Radio communication

Ramp safety awareness

English proficiency

Education

High School / Diploma / Bachelor's Degree

Tools

Microsoft Office

Job description

As Laundry Team Leader within Qatar Aircraft Catering Company (QACC), you will be responsible for ensuring that flight linen was packed according to QR Standards and ready for dispatch. You will be handling resources for best possible productivity. You will lead a team for preparation of QR, other Airlines, Amiri Flights, Crew trainings etc. Also generate considerable amount of documentation, from Material Request, Linen request, Shift report, Obsolete record, Accident/Incident reports. You will be responsible to follow and implement operational changes as guided by the Line Manager.

Accountabilities:

• Responsible to allocate junior team members, which are further fragmented into smaller teams for various linen packing tasks and to provide work plan and instructions for them.
• Responsible to prepare work plan for the shift based on the Daily Working Schedule.
• Brief team on the changes and requirements to keep them up to date.
• Disseminate information to the team and forwards information to his up line in a timely manner.
• Responsible to ensure proper recycling of linen product to minimize wastage.
• Responsible to analyses the Linen stock availability and suggest the quantity to request from stores.
• Responsible to check the arrival inventory of Other Airlines and withdraw sufficient stock from backup store.
• Involve during aircraft changes/service changes and ensure timely completion of the required change and delivered to the Service delivery team.
• Records all operational handover sheets and necessary data to achieve 100% standard uplift as per Airline requirements.
• Ensure the highest level of quality linen product is packed and delivered to flights.
• Maintain hygiene of working areas at all times to avoid FOB (Foreign Objects) passage to any linen item.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Qualification

An ideal candidate will meet below qualifications and experience:

• High School Qualification / Vocational Qualification / Diploma or equivalent / Bachelor’s Degree
• Minimum 2 year of relevant experience
• Possess specialized knowledge of different types of linen & textiles, latest updates to pack all QR flights
• Have good knowledge and exposure of various linen and related products used in Airline industry
• Basic Knowledge of Microsoft Office applications
• Conversant with operations of Laundry Department
• Able to work with minimum supervisionKnowledge of GLP (Galley Loading Plan) and linen packing
• Communication on wireless radio operation Ramp safety awareness
• Goods spoken and written English

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.