Laundry Runner Associate

Crew Life at Sea Ltd.; Doha; On-site; QAR 20,000 - 31,000; Full time

Job summary

Crew Life at Sea Ltd. in Doha is seeking an experienced laundry runner for a luxury hotel. The role involves collecting, sorting and transporting laundry, loading machines, and ensuring timely delivery of clean linens to hotel departments.

Responsibilities include maintaining equipment, ups building inventory records, and upholding hygiene and quality standards while delivering excellent guest service and collaborating with the housekeeping team.

Qualifications

• Experience in hotel laundry operations preferred.

Responsibilities

• Collect and sort laundry from guest rooms, dining areas and other departments.
• Transport soiled linens to the laundry facility using designated carts.
• Load washing machines and unload into dryers following standard procedures.
• Monitor laundry equipment and report malfunctions to maintenance.
• Fold, package, label, and distribute clean linens to hotel departments.
• Keep linen inventory records and notify supervisors when supplies run low.
• Follow hotel policies for hygiene, safety, and quality control.
• Provide courteous service to guests and collaborate with housekeeping as needed.
• Work with laundry and housekeeping teams to maintain smooth workflow.
• Be flexible and assist in other tasks within the laundry department as required.

Job description

We are looking for an experinced laundry runner for a luxury hotel in Doha.

The job description may include, but is not limited to, the following responsibilities:

• Collecting and Sorting Laundry:
• Gather soiled linens, towels, and other fabrics from various areas of the hotel, such as guest rooms, dining areas, and other departments.
• Separate and categorize items based on their fabric type, color, and any specific laundry requirements.
• Transportation:
• Use designated carts or containers to transport soiled linens to the laundry facility.
• Ensure a timely and efficient flow of dirty and clean laundry between the hotel and the laundry area.
• Loading and Unloading Machines:
• Load washing machines with soiled linens, following proper guidelines for load size, detergent, and water temperature.
• Transfer clean, dry items to dryers and unload them once the drying cycle is complete.
• Monitoring and Maintenance:
• Regularly check and maintain laundry equipment to ensure proper functioning.
• Report any malfunctions or issues to the maintenance department for prompt resolution.
• Folding and Packaging:
• Fold and stack clean linens neatly, adhering to hotel standards for presentation.
• Package and label items for distribution to the appropriate hotel departments, such as housekeeping or storage.
• Inventory Management:
• Keep track of linen inventory levels and notify supervisors when supplies need replenishment.
• Assist in conducting regular inventory counts and maintaining accurate records.
• Adherence to Standards:
• Follow established hotel policies and procedures for laundry operations, including safety protocols and hygiene standards.
• Ensure compliance with quality control measures to meet the hotel's cleanliness and presentation standards.
• Customer Service:
• Collaborate with other hotel departments to meet guest requests for additional linens or specific laundry services.
• Provide excellent customer service and respond promptly to any guest inquiries or concerns related to laundry services.
• Team Collaboration:
• Work closely with other members of the laundry and housekeeping teams to ensure a smooth workflow and efficient operation.
• Adaptability:
• Be flexible and willing to assist in various tasks within the laundry department, as needed.