Laundry Associate

Rosewood Hotels and Resorts; Doha; On-site; QAR 54,000 - 71,000; Full time

Benefits offered by this job

Competitive salary

Accommodation provided

Birthday day off

Personal development plans

Job summary

Rosewood Doha is seeking a dedicated Laundry/Linen Attendant to maintain cleanliness and condition of guest linens, towels, and uniforms. You will operate washers, dryers, irons and folders, and ensure accurate poundage and piece counts daily in alignment with departmental standards.

As part of the Rosewood brand, you will uphold high cleanliness, safety, and service standards, report equipment or supply needs, and support a seamless guest experience within a luxury hotel environment.

Job description

Our Associate Experience

We believe exceptional work deserves exceptional care At Rosewood Doha we offer a thoughtfully designed associate experience that supports your wellbeing growth and life beyond work This includes A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off because your milestones matter Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us

Your Role

Essential Duties and Responsibilities

• Maintain complete knowledge of and comply with all departmental policies
• service procedures and standards
• Ensure that standards are maintained at a superior level on a daily basis in full compliance with LQA and Rosewood Brand Standards
• Operate the ironing and folder machines according to specifications
• While processing cleaned articles through the machines
• check the cleanliness and condition of each
• separate damaged stained articles
• Fold cleaned articles and stack into designated amounts by type and size
• Place stacks in specified carts for distribution
• Replenish F amp B closets with clean linens on a daily basis
• Maintaining the guest laundry quality and laundry slip up to the departmental standards
• Document and process guest requests for laundry dry cleaning and pressing of garments hotel uniforms and designated management garments in accordance with departmental specifications
• Operate laundry machinery such as washers driers and ironers
• Load articles into machinery and ensure correct cleaning agents amp detergents
• Sort dried articles according to type e g separate white cloth and colorful cloth
• Process and finish garments according to garment labels
• Separate stained damaged hotel uniforms and determine status for repair recleaning or discard maintain continuous inventory of discard uniforms
• Place finished wet cleaning garments in designated areas for distribution
• Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures
• Maintain accurate piece count of iron towel and pillows
• Report faulty equipment damaged garments linens shortages maintenance needs safety hazards and problems to supervisor
• Remove lint and debris from drains dryer filters and change filters as specified in departmental procedures
• Clean the lint trap compartment of the Dryer Machine before starting the operation and as often as required
• Maintain cleanliness and organization of work areas throughout shift
• Transport trash containers to dumpster empty and clean according to standards
• Adhere to recycling procedures
• Breakdown and clean work areas equipment according to departmental standards
• Use designated chemicals supplies and equipment to clean the laundry room floor
• Maintain cleanliness and organization of supply storage closets in accordance with departmental procedures
• Restock work areas for next shift as assigned
• Wax iron towel folder twice daily or as needed
• Linen supplies equipment inventory on monthly basis and to be maintained together with Laundry Supervisor and Laundry Manager
• Exhibit a friendly helpful and courteous manner when dealing with guests and fellow associates

Standard Responsibilities

• Comply and adhere to the Rosewood company policies
• Take on other tasks in addition of the ones stated in a reasonable framework
• Be a brand ambassador at all times and ensure brand integrity and clarity are always maintained
• Model the company s culture vision mission and core values at all times