IT Services & Operations Assistant

Madre Integrated Engineering; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Madre Integrated Engineering is seeking an administrative support professional to ensure office operations run efficiently. The role supports the technical staff in IT services and projects, handling documentation, scheduling, and knowledge management.

Responsibilities include preparing documents, managing calendars, maintaining filing systems, attending meetings, and helping plan hardware needs. Fluency in English is preferred, with English/Arabic written and spoken skills an advantage.

Qualifications

• Proficient in MS Office and office procedures.
• Strong written and verbal communication skills.
• Experience in IT office administration.

Responsibilities

• Provide administrative support to maintain office operations in an effective, up-to-date and accurate manner.
• Support technical and administrative tasks to assist IT services and projects.
• Prepare and format documentation including memos, forms, and reports; review and edit as needed.
• Maintain calendar and schedule meetings.
• Maintain filing systems (paper and electronic) and confidential records.
• Attend meetings, prepare agendas, take minutes and distribute them.
• Coordinate schedules and track project progress.
• Assist in capacity planning for future hardware needs.
• Stay updated on hardware contracts and manage installations.
• Recommend and perform hardware upgrades and repairs.
• Perform general administrative tasks.
• Read and analyze technical documents.
• Answer user and customer calls and emails.
• Prepare knowledgebase articles and videos for IT services.

Skills

Office administration

MS Office

Written communication

Organization

Tools

MS Office Suite

Job description

Madre Integrated Engineering is seeking an administrative support professional to ensure office operations run efficiently. The role supports the technical staff in IT services and projects, handling documentation, scheduling, and knowledge management.

Responsibilities include preparing documents, managing calendars, maintaining filing systems, attending meetings, and helping plan hardware needs. Fluency in English is preferred, with English/Arabic written and spoken skills an advantage.