Technical Assistant

Madre Integrated Engineering; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Madre Integrated Engineering is seeking an administrative support professional to ensure office operations run efficiently. The role supports the technical staff in IT services and projects, handling documentation, scheduling, and knowledge management.

Responsibilities include preparing documents, managing calendars, maintaining filing systems, attending meetings, and helping plan hardware needs. Fluency in English is preferred, with English/Arabic written and spoken skills an advantage.

Qualifications

• Proficient in MS Office and office procedures.
• Strong written and verbal communication skills.
• Experience in IT office administration.

Responsibilities

• Provide administrative support to maintain office operations in an effective, up-to-date and accurate manner.
• Support technical and administrative tasks to assist IT services and projects.
• Prepare and format documentation including memos, forms, and reports; review and edit as needed.
• Maintain calendar and schedule meetings.
• Maintain filing systems (paper and electronic) and confidential records.
• Attend meetings, prepare agendas, take minutes and distribute them.
• Coordinate schedules and track project progress.
• Assist in capacity planning for future hardware needs.
• Stay updated on hardware contracts and manage installations.
• Recommend and perform hardware upgrades and repairs.
• Perform general administrative tasks.
• Read and analyze technical documents.
• Answer user and customer calls and emails.
• Prepare knowledgebase articles and videos for IT services.

Skills

Office administration

MS Office

Written communication

Organization

Tools

MS Office Suite

Job description

Madre Integrated Engineering | Full time

• Provide administrative support to ensure that office operations aremaintained in an effective, up to date and accurate manner.
• Technical Assistant is a key role ensures that technical andadministrative tasks are completed in a timely manner to support the technicalpersonals in the delivery of all IT services and projects.

Requirements

RESPONSIBILITIES

• Prepare, type, format a wide variety of documentation includingcorrespondence, memos, forms, statistical charts report and other documents.Also, Review and edit reports.
• Maintain calendar and schedule meetings.
• Maintain office filing system including paper files/file cabinets,shared electronic files and confidential records.
• Attend meetings, prepare agendas and take minutes of meeting anddistribute them.
• Coordinate schedules and activities and tracking progress and resultsof projects.
• Assist in developing long-term strategies and capacity planning formeeting future hardware needs.
• Maintain up-to-date knowledge of hardware and equipment Contracts andmanage contract-based installations.
• Recommend, schedule, and perform PC, hardware and peripheral equipmentimprovements, upgrades, and repairs.
• Performing administrative tasks in an office setting.
• Read, understand, analyze and evaluate technical documents.
• Answer and respond to users and customer calls and mails.
• Prepare knowledgebase articles and videos for all IT services anddeliver them for users.

REQUIRED COMPETENCIES

• Knowledge of office administration and bookkeeping procedures.
• Computer skills including the ability to operate software, including MSOffice Suite.
• Effective organizational and written communication skills.

EXPERIENCE AND QUALIFICATION

• The candidates should be Fluent in English - written and spoken andadditionally English /Arabic written and spoken is preferred.
• Relevant work experience as per Article 4.2.4 of Appendix A.
• A minimum of 12 years’ experience working in an IT environment ispreferred.
• Good numerical skills and basic statistical knowledge