Infrastructure QA & Process Excellence Lead

Norconsult Telematics; Doha; On-site; QAR 300,000 - 600,000; Full time

Job summary

Norconsult Telematics is seeking a senior professional to establish and implement an Infra Quality Assurance framework across the asset development and delivery lifecycle. You will monitor quality, governance, and performance, developing executive dashboards to track KPIs, SLAs, risks, and improvements.

The role requires extensive telecom experience, PMP/Prince2 certification, and strong leadership in coordinating cross-functional teams with excellent English communication. Arabic is a plus.

Qualifications

• Master or Bachelor’s degree in Engineering or Telecommunication.
• 10+ years telecommunication industry experience with at least 5 years in a management position leading large scale projects.
• Demonstrated experience in Telco Sector Asset Development & Delivery; Network Deployment is highly desirable.
• Proven experience in developing KPI frameworks, executive dashboards, and performance reporting.
• Valid Project Management Certification (e.g. PMP / Prince 2), with extensive knowledge of PM methodologies and professional experience in program/projects management and delivery.
• Essential skills: Team work, Communication skills, knowledge transfer capability, Cross-functional communications skills and Team building experience.
• Good knowledge of executive management reporting, presentations and dashboards concepts with good analytical skills.
• High level presentation skills, and excellent written and verbal English communications skills; Arabic would be an added advantage.

Responsibilities

• Establish and implement an Infra Quality Assurance framework to assess sector effectiveness, consistency, and compliance across the asset development/delivery lifecycle.
• Monitor quality and compliance of project cycle to ensure adherence to policies, standards, procedures, and governance.
• Develop, maintain, and automate executive dashboards to monitor KPIs, SLAs, risks, and improvements.
• Define and monitor quality KPIs and process performance metrics to measure efficiency, maturity, satisfaction, and service delivery.
• Conduct infra sector quality reviews and compliance assessments to identify deviations and improvement opportunities.
• Perform trend analysis and root cause analysis on quality issues and recommend corrective actions.
• Monitor adherence to milestones: Scope of Work, Work Orders, MOP, As-Built, PAT, Handover, Asset Capitalization, Asset Registration.
• Present KPI dashboards and compliance status in governance meetings.

Skills

Teamwork

Communication

Knowledge transfer

Cross-functional communication

Team building

Executive reporting

Presentations

Dashboards

Analytical skills

English communication

Education

Master or Bachelor’s degree in Engineering or Telecommunication

Job description

Norconsult Telematics is seeking a senior professional to establish and implement an Infra Quality Assurance framework across the asset development and delivery lifecycle. You will monitor quality, governance, and performance, developing executive dashboards to track KPIs, SLAs, risks, and improvements.

The role requires extensive telecom experience, PMP/Prince2 certification, and strong leadership in coordinating cross-functional teams with excellent English communication. Arabic is a plus.