Hotel Housekeeping & Operations Coordinator

Pullman Hotels & Resorts; Doha; On-site; QAR 45,000 - 67,000; Full time

Job summary

Pullman Hotels & Resorts in Doha is seeking an organized Housekeeping Administrative Coordinator to manage daily housekeeping tasks, update room status, and promptly handle guest requests.

You will coordinate with Front Office and Engineering, oversee scheduling, attendance, payroll and department administration, and ensure health and safety standards while supporting the Executive Housekeeper.

Qualifications

• Previous experience in a housekeeping or administrative role (hotel experience preferred).
• Strong organizational and multitasking skills with attention to detail.
• Proficient in hotel PMS systems (e.g., Opera, Oasys) and Microsoft Office.
• Excellent communication and customer service skills.
• Ability to work under pressure in a fast-paced environment.
• Positive attitude, professionalism, and strong teamwork skills.

Responsibilities

• Coordinate daily housekeeping activities and assign tasks to room attendants and supervisors.
• Update room status in the system and ensure all information is accurate and communicated in real time.
• Handle guest requests promptly and efficiently, ensuring they are logged and followed through.
• Maintain clear communication between Housekeeping, Front Office, and Engineering departments.
• Manage lost and found items, ensuring proper documentation and secure storage.
• Monitor inventory of linens, amenities, and supplies; assist with ordering and stock control.
• Prepare daily reports such as occupancy, room discrepancy, and staff productivity.
• Handle scheduling, monthly attendance, payroll and administrative tasks for the department.
• Ensure all health, safety, and hygiene standards are followed.
• Support the Executive Housekeeper and Supervisors in daily operations and special projects.

Skills

Organizational skills

Multitasking

Communication skills

Customer service

PMS & MS Office

Pressure management

Professionalism & teamwork

Tools

Opera PMS

Oasys

Microsoft Office

Job description

Pullman Hotels & Resorts in Doha is seeking an organized Housekeeping Administrative Coordinator to manage daily housekeeping tasks, update room status, and promptly handle guest requests.

You will coordinate with Front Office and Engineering, oversee scheduling, attendance, payroll and department administration, and ensure health and safety standards while supporting the Executive Housekeeper.