Hospital Front Desk & Patient Services Specialist

iiqaf Group; Doha; On-site; QAR 76,000 - 84,000; Full time

Job summary

IIQAF Group in Doha, Qatar seeks a professional Hospital Receptionist to support front desk operations, patient services and administration. You will be the first point of contact for patients, visitors and healthcare staff, ensuring a welcoming and efficient experience.

Responsibilities include patient registration, appointment scheduling, answering calls, maintaining records and coordinating with medical and administrative teams to keep daily operations smooth.

Qualifications

• High school diploma required; related healthcare administration degree advantageous.
• Experience as hospital/clinic receptionist preferred.
• Strong English communication; Arabic or other languages beneficial.

Responsibilities

• Greet and assist patients and visitors at the front desk.
• Register patients and verify personal/appointment information.
• Schedule, confirm, reschedule, and cancel appointments.
• Answer phone calls and direct inquiries to appropriate teams.
• Maintain records and support hospital staff with admin tasks.

Skills

English communication

Customer service

Verbal communication

Education

High school diploma

Healthcare Administration degree (advantage)

Tools

Hospital appointment system

Job description

IIQAF Group in Doha, Qatar seeks a professional Hospital Receptionist to support front desk operations, patient services and administration. You will be the first point of contact for patients, visitors and healthcare staff, ensuring a welcoming and efficient experience.

Responsibilities include patient registration, appointment scheduling, answering calls, maintaining records and coordinating with medical and administrative teams to keep daily operations smooth.