Receptionist

iiqaf Group; Doha; In loco; QAR 76.000 - 84.000; Tempo pieno

Descrizione del lavoro

IIQAF Group in Doha, Qatar seeks a professional Hospital Receptionist to support front desk operations, patient services and administration. You will be the first point of contact for patients, visitors and healthcare staff, ensuring a welcoming and efficient experience.

Responsibilities include patient registration, appointment scheduling, answering calls, maintaining records and coordinating with medical and administrative teams to keep daily operations smooth.

Competenze

• High school diploma required; related healthcare administration degree advantageous.
• Experience as hospital/clinic receptionist preferred.
• Strong English communication; Arabic or other languages beneficial.

Mansioni

• Greet and assist patients and visitors at the front desk.
• Register patients and verify personal/appointment information.
• Schedule, confirm, reschedule, and cancel appointments.
• Answer phone calls and direct inquiries to appropriate teams.
• Maintain records and support hospital staff with admin tasks.

Conoscenze

English communication

Customer service

Verbal communication

Formazione

High school diploma

Healthcare Administration degree (advantage)

Strumenti

Hospital appointment system

Descrizione del lavoro

Company: IIQAF Group
Location: Doha, Qatar
Industry: Hospital / Healthcare
Employment Type: Full-Time
Salary: QAR 6,800–7,500 per month

Job Summary

IIQAF Group is seeking a professional, organized, and patient-focused Hospital Receptionist to support front desk operations and patient services in Doha, Qatar. The successful candidate will serve as the first point of contact for patients, visitors, and healthcare professionals, ensuring a welcoming reception experience and efficient administrative support.

The Hospital Receptionist will manage patient registration, schedule appointments, answer telephone calls, maintain records, direct visitors to the appropriate departments, and coordinate with medical and administrative teams. This role is suitable for candidates with experience as a Medical Receptionist, Clinic Receptionist, Front Desk Officer, Patient Services Representative, or Healthcare Administrative Assistant.

Key Responsibilities

• Welcome patients, visitors, and healthcare professionals courteously and provide professional front desk and reception services.
• Register new and returning patients by collecting and verifying relevant personal and appointment information in accordance with hospital procedures.
• Schedule, confirm, reschedule, and cancel patient appointments using the hospital appointment system.
• Answer incoming telephone calls, respond to general inquiries, and direct calls to the appropriate doctors, nurses, or hospital departments.
• Provide accurate information about hospital services, clinic locations, consultation timings, visiting hours, and registration procedures.
• Maintain patient appointment schedules and coordinate with medical staff to support smooth daily operations.
• Verify patient registration details and update records in the hospital management system.
• Manage patient check-in and check-out procedures and guide patients through the registration process.
• Coordinate with nursing stations, outpatient departments, medical records, billing, and other administrative teams to address patient requests.

Required Qualifications

• High school diploma or equivalent qualification; a diploma or degree in Healthcare Administration, Business Administration, Office Administration, or a related field is an advantage.
• Previous experience as a Hospital Receptionist, Medical Receptionist, Clinic Receptionist, Front Desk Officer, or Patient Services Representative is preferred.
• Experience working in a hospital, clinic, medical center, or healthcare facility is an advantage.
• Good verbal and written communication skills in English; knowledge of Arabic or other commonly spoken languages in Qatar is beneficial.