Housekeeping Operations Lead — Elevate Guest Comfort

Hilton; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Hilton in Doha, Qatar is seeking a Heart of House Manager to lead all housekeeping operations across guest rooms, public spaces, and facilities. You will manage budgeting, forecasting, inventory, and safety compliance while delivering high-quality cleanliness and service to every guest.

You will develop a high-performing team, drive engagement, and collaborate with Property Operations on improvement projects to maintain Hilton's renowned standards of hospitality and workplace culture.

Responsibilities

• Direct all housekeeping operations, including budgeting, forecasting, inventory, and policy implementation.
• Oversee cleanliness and quality in guest rooms, public spaces, restrooms, offices, and meeting areas.
• Collaborate on rehabilitation and capital improvement projects with Property Operations and other departments.
• Drive engagement and retention through performance management, development, and recognition programs.
• Ensure health and safety standards and proper usage of chemicals and cleaning supplies.

Skills

Hospitality mindset

Integrity

Leadership

Teamwork

Ownership

Job description

Hilton in Doha, Qatar is seeking a Heart of House Manager to lead all housekeeping operations across guest rooms, public spaces, and facilities. You will manage budgeting, forecasting, inventory, and safety compliance while delivering high-quality cleanliness and service to every guest.

You will develop a high-performing team, drive engagement, and collaborate with Property Operations on improvement projects to maintain Hilton's renowned standards of hospitality and workplace culture.