Guest Experience Lead

Autograph Collection; Doha; On-site; QAR 39,000 - 61,000; Full time

Job summary

Autograph Collection in Doha, Qatar, is seeking a Front Desk professional to process guest check-ins, verify identity and payment, assign rooms, and issue keys with care. You will balance and close daily receipts, prepare reports, and provide directions and local information to guests.

Education and at least 1 year of related experience are preferred; supervisory experience is a plus. The role requires professionalism and adherence to Marriott standards and the Guarantee of Fair Treatment policy.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Enter Marriott Rewards information and ensure rates match market codes.

Education

High school diploma or G.E.D. equivalent

Job description

Autograph Collection in Doha, Qatar, is seeking a Front Desk professional to process guest check-ins, verify identity and payment, assign rooms, and issue keys with care. You will balance and close daily receipts, prepare reports, and provide directions and local information to guests.

Education and at least 1 year of related experience are preferred; supervisory experience is a plus. The role requires professionalism and adherence to Marriott standards and the Guarantee of Fair Treatment policy.