Guest Experience Hostess

PULLMAN; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Pullman is seeking a friendly hostess to welcome guests, manage reservations and seating with attentiveness, and keep the reception and dining areas inviting. You will coordinate with servers and kitchen staff to ensure smooth service and address guest requests promptly in a fast-paced environment.

Ideal candidates communicate clearly in English, present professionally, and demonstrate strong multitasking abilities. This role emphasizes guest comfort and a polished dining experience.

Qualifications

• Previous experience as a hostess or in a guest facing customer service role, ideally within hospitality.
• Excellent communication and interpersonal skills, with a natural ability to connect warmly with guests.
• Professional appearance paired with a positive, vibrant attitude that enhances the dining experience.
• Strong multitasking abilities, comfortable working confidently in a fast paced environment.
• Proficiency in reservation systems and solid basic computer skills.
• Fluency in English; additional languages are a plus and help elevate guest engagement.

Responsibilities

• Welcome guests with genuine warmth and escort them to their tables with attentive hospitality
• Manage reservations and seating plans smoothly ensuring an effortless guest flow
• Maintain a polished professional and friendly presence throughout every service period
• Coordinate closely with servers and the kitchen team to keep service running seamlessly
• Assist guests with menu guidance specials and restaurant information in an engaging confident manner
• Handle guest concerns or special requests promptly turning challenges into positive experiences
• Ensure the reception and dining areas remain clean organized and inviting at all times
• Support table operations when needed including serving clearing and assisting the team during busy moments

Skills

Guest service

Communication

Multitasking

Reservation systems

English fluency

Job description

Pullman is seeking a friendly hostess to welcome guests, manage reservations and seating with attentiveness, and keep the reception and dining areas inviting. You will coordinate with servers and kitchen staff to ensure smooth service and address guest requests promptly in a fast-paced environment.

Ideal candidates communicate clearly in English, present professionally, and demonstrate strong multitasking abilities. This role emphasizes guest comfort and a polished dining experience.