Guest Experience Host – Luxury Hotel F&B

Kempinski Hotel; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Kempinski Hotel in Doha seeks a hostess with a passion for Food & Beverage to deliver courteous, professional, and efficient service in a luxury setting. You will upsell offerings, maintain high standards of hygiene, and ensure guest satisfaction while supporting the outlet team.

Strong knowledge of European luxury hospitality, team collaboration, and the ability to work under pressure are essential in this role. The position emphasizes hospitality DNA and proactive guest engagement.

Qualifications

• Strong knowledge of guest service in a luxury hotel setting.
• Ability to upsell menu items and explain alternatives.
• Maintain HACCP hygiene and hotel safety standards.

Responsibilities

• Serve food and beverages to guests in the outlet.
• Provide courteous, professional and flexible service.
• Upsell items and inform guests about offers.
• Open and close outlet procedures and keep areas clean and organized.
• Handle guest inquiries and report feedback to supervisors.
• Operate POS system as trained.
• Maintain accurate guest history and reservation records.

Skills

F&B service passion

People oriented

European luxury mindset

Entrepreneurial

Team player

Analytical thinking

Flexible and reliable

Pressure handling

Job description

Kempinski Hotel in Doha seeks a hostess with a passion for Food & Beverage to deliver courteous, professional, and efficient service in a luxury setting. You will upsell offerings, maintain high standards of hygiene, and ensure guest satisfaction while supporting the outlet team.

Strong knowledge of European luxury hospitality, team collaboration, and the ability to work under pressure are essential in this role. The position emphasizes hospitality DNA and proactive guest engagement.