Global Public Sector AI Production Lead

Scale AI; Doha; On-site; QAR 350,000 - 590,000; Full time

Job summary

Scale AI is seeking a Production AI Ops Lead for Doha, Qatar, to design and run the production lifecycle of full-stack AI applications for international government partners. You will own long-term performance, ensure end-to-end platform health, and lead incident responses in mission-critical environments.

You will work withEngineering and ML teams to translate field learnings into architectural decisions, while navigating sovereign compliance and high-security requirements across global

Qualifications

• 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector.
• Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI.
• System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle—connecting frontend/API layers to the backend and AI core.
• Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools.
• Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them.
• Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy.
• Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it.

Responsibilities

• Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies.
• Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment.
• Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability.
• Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks.
• Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again.
• Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials.
• Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases.

Skills

SRE

MLOps

FDE

Public sector

Tools

Kubernetes

Vector databases

Agentic development

LLM observability tools

Job description

Scale AI is seeking a Production AI Ops Lead for Doha, Qatar, to design and run the production lifecycle of full-stack AI applications for international government partners. You will own long-term performance, ensure end-to-end platform health, and lead incident responses in mission-critical environments.

You will work withEngineering and ML teams to translate field learnings into architectural decisions, while navigating sovereign compliance and high-security requirements across global