Frontdesk/ Salon Supervisor (For Ladies Salon)

Kozma & Kozma; Doha; On-site; QAR 60,000 - 98,000; Full time

Benefits offered by this job

Free Transportation

Free Medical Insurance

3 weeks annual leave + 10 days local"

Complimentary Salon Services

Job summary

Kozma & Kozma, a luxury Hair & Beauty Salon in Doha, is seeking an experienced Front Desk / Salon Supervisor to lead daily operations and deliver exceptional client service. The role requires supervising front desk operations, supporting bookings, and ensuring a premium salon experience.

You will oversee front desk staff, hairstylists, and beauticians to maintain outstanding customer service, assist with appointments, and uphold a welcoming, clean salon environment aligned with 5-star standards.

Qualifications

• Proven supervisory or management experience in beauty, hospitality, F&B, or other high-service industries.
• Strong background in customer service and client relations.
• Excellent English communication skills, both written and spoken.
• Strong sales skills with a results-driven mindset.
• Organized, proactive, and able to multitask under pressure.
• Fast learner with good computer and POS system skills.
• Strong leadership and interpersonal skills.

Responsibilities

• Manage daily salon operations and ensure staff comply with company policies and procedures.
• Supervise front desk staff, hairstylists, and beauticians to ensure outstanding customer service and technical excellence.
• Support front desk team with appointments, bookings, check-ins & outs, and client inquiries.
• Maintain a welcoming, clean, and professional salon environment that meets 5-star service standards.
• Handle client complaints professionally and resolve issues effectively.
• Process POS transactions and ensure accurate cash handling.

Skills

Supervisory experience

Customer service

Team leadership

English communication

POS systems

Multitasking

Tools

POS software

Salon software

Job description

We are looking for an experienced, confident, and customer-focused Front Desk / Salon Supervisor to join our luxury Hair & Beauty Salon in Doha. The ideal candidate will deliver outstanding customer service, support front desk operations, supervise daily salon activities, and contribute to client satisfaction and overall performance of the salon.

Key Responsibilities:

• Manage daily salon operations and ensure staff comply with company policies and operational procedures
• Supervise and support front desk staff, hairstylists, and beauticians to ensure outstanding customer service and technical excellence.
• Support front desk team with appointments, bookings, check-ins & outs, and client inquiries.
• Maintain a welcoming, clean, and professional salon environment that consistently meets 5-star service standards.
• Handle client complaints professionally and resolve issues effectively.
• Process POS transactions and ensure accurate cash handling.

Requirements:

• Proven experience in a supervisory or management role within the beauty, hospitality, F&B, or other high-service industries.
• Strong background in customer service and client relations
• Excellent English communication skills, both written and spoken.
• Strong sales skills with a results-driven mindset.
• Organized, proactive, and able to multitask under pressure.
• Fast learner with good computer and POS system skills.
• Strong leadership and interpersonal skills.

Salary & Benefits:

• Free Transportation
• Free Medical Insurance
• 3 weeks annual leave + 10 days local holiday
• Complimentary Salon Services

About the Company:

Kozma & Kozma, and Kozma Curl are international salons with branches around Qatar and UAE.Kozma Curl brand in addition to owning salons, has its own Curly Products and Ecommerce site. As one of the fastest growing and most popular salons in our area, we are rapidly growing around the region.We strongly believe in continuing education and provide our team opportunity to learn and advance. You also have the chance to grow in your career with us.Come join our exciting and innovative salon, and work alongside some of the best in the business on our international team!It’s a fun and rewarding place to work.