Salon Front Desk & Guest Experience Specialist

PromoQ; Doha; On-site; QAR 36,000 - 54,000; Full time

Job summary

PromoQ in Doha is seeking a professional Salon Receptionist to welcome guests, answer inquiries about services and products, and manage appointment bookings. You will register guests in the system, process cash transactions, maintain a clean reception area, and support the Salon Supervisor with daily reports and inventory.

Success in this role requires excellent organizational skills and the ability to manage clients with professionalism and grace, especially during busy periods.

Qualifications

• Experience in front desk or salon reception preferred.
• Strong communication and customer service skills.
• Ability to manage busy periods professionally.
• Proficient with booking and payment systems.

Responsibilities

• Greet guests upon arrival and answer inquiries about services and products.
• Process appointment bookings and register guests in the system.
• Manage cash sales and ensure accurate transactions.
• Promote and upsell salon services and products.
• Prepare daily income reports and assist with administrative tasks.
• Maintain a clean, organized, and welcoming reception area.
• Follow up with clients to confirm appointments and ensure satisfaction.

Skills

Customer service

Excellent communication

Organizational skills

Professional demeanor

Cash handling

Booking systems

Tools

Salon booking software

POS system

Job description

PromoQ in Doha is seeking a professional Salon Receptionist to welcome guests, answer inquiries about services and products, and manage appointment bookings. You will register guests in the system, process cash transactions, maintain a clean reception area, and support the Salon Supervisor with daily reports and inventory.

Success in this role requires excellent organizational skills and the ability to manage clients with professionalism and grace, especially during busy periods.