Front of House Leader — Luxury Guest Experience

Tanqeeb; Doha; On-site; QAR 30,000 - 54,000; Full time

Benefits offered by this job

Birthday day off

Personal development plans

Accommodation in prime locations

Job summary

Rosewood Doha is seeking a Senior Front Office Manager to lead the Front of House team in delivering the luxury Rosewood standard across guest arrivals, VIP services and events.

You will drive service excellence, oversee guest history records, maximize occupancy during peak periods, and collaborate with maintenance, housekeeping and sales to ensure seamless operations and memorable guest experiences.

Qualifications

• Experience in luxury hotel Front Office operations.
• Proven leadership and team development.
• Strong guest service orientation.

Responsibilities

• Lead the Front of House to meet service standards and brand expectations.
• Drive profitability and manage the Front Office Upselling program.
• Maintain a concise guest history system and coordinate VIP arrivals.
• Collaborate with maintenance, housekeeping and other departments to ensure seamless service.

Skills

Front Office Management

Guest Relations

Budgeting

Leadership

Job description

Rosewood Doha is seeking a Senior Front Office Manager to lead the Front of House team in delivering the luxury Rosewood standard across guest arrivals, VIP services and events.

You will drive service excellence, oversee guest history records, maximize occupancy during peak periods, and collaborate with maintenance, housekeeping and sales to ensure seamless operations and memorable guest experiences.