Front Desk Assistant / Receptionist

ATAAD; Doha; On-site; QAR 36,000 - 72,000; Full time

Job summary

ATAAD is seeking a Front Desk Assistant in Doha, Qatar. The role involves welcoming visitors, handling calls, managing appointments, and maintaining a professional reception area to support daily office operations.

The candidate should have 1–3 years of front desk experience with strong communication skills in Arabic and English, and be proficient in Microsoft Office; SAP experience is a plus.

Qualifications

• High school diploma or diploma in office administration.
• Proficiency in Microsoft Office; SAP experience is a plus.
• Excellent communication skills in Arabic and English are required.

Responsibilities

• Greet and welcome visitors in a professional manner.
• Answer, screen, and route incoming calls to departments.
• Maintain the reception area clean and organized.
• Manage mail, deliveries, and courier packages.
• Schedule appointments and visitor logs.
• Issue visitor badges and register guests.

Skills

Arabic communication

English communication

Organized

Punctual

Detail-oriented

multitask

Education

High school diploma

Diploma in office administration

Tools

Microsoft Office

SAP

Job description

About the Company

ATAAD Trading W. L. L. is a Qatar-based trading and manufacturing company specializing in military and tactical apparel, uniforms, safety solutions, and technical textile products. Established in 2017, ATAAD provides end-to-end solutions covering product design, sourcing, manufacturing, warehousing, and after-sales support, serving defense, security, industrial, and other specialized sectors. The company is committed to quality, innovation, reliability, and customer satisfaction, with a focus on delivering customized solutions that meet international standards and operational requirements.

About the Role

The Front Desk Assistant is the first point of contact for visitors and callers, providing professional reception and administrative support. This role is responsible for greeting guests, answering calls, managing appointments, and maintaining a well‑organized and welcoming front desk environment to support overall office operations.

Responsibilities

• Greet and welcome visitors in a professional and courteous manner.
• Answer, screen, and route incoming phone calls to the appropriate departments or staff.
• Maintain the reception area in a clean, tidy, and presentable condition.
• Receive, sort, and distribute incoming mail, deliveries, and courier packages.
• Schedule and manage appointments, meeting room bookings, and visitor logs.
• Issue visitor badges and ensure proper registration in the visitor logbook.
• Provide general information about the organization and respond to inquiries.
• Assist in basic clerical tasks such as data entry, document filing, and photocopying.
• Coordinate with security or facilities teams to handle guest access and logistics.
• Maintain office supplies inventory at the front desk and reorder as needed.
• Support the administration team in handling documentation, reports, or minor tasks.
• Report maintenance or technical issues affecting front desk operations.
• Support event planning and logistics for office activities.
• Follow office policies and procedures to ensure compliance and security.
• Participate in performance evaluations, including appraisals, KPI assessments, and development planning with team members within the department.
• Perform other related duties as assigned to support departmental and organizational objectives.

Qualifications

High school diploma or diploma in office administration or related field.

Experience

1–3 years of experience in a receptionist or front desk role preferred

Technical Proficiency

Proficient in Microsoft Office (Word, Excel, Outlook). SAP for Purchase orders and Supplier registrations.

Required Skills

Excellent Arabic and English communication skills. Friendly, professional demeanor with strong interpersonal skills. Organized, punctual, and detail-oriented. Ability to multitask and handle pressure in a fast‑paced environment. Strong knowledge of the Qatar market and local business environment. Relevant experience working with Qatar‑based clients and organizations. Good understanding of local business practices and customer expectations. Relevant experience in the required industry/function. Valid eligibility to work in Qatar. Willingness to wear traditional Qatari attire as required for the role and business engagements.