F&B Supervisor – Lead Service Excellence

The Ned & Ned's Club; Doha; On-site; QAR 43,000 - 53,000; Full time

Benefits offered by this job

Tax-free salary

Accommodation provided

Transportation provided

21 days annual leave

Private medical insurance

End of service benefits

Team meals

Hotel/dining discounts

Career development

Job summary

The Ned Doha in Doha, Qatar, seeks an experienced hospitality professional to lead its F&B team. In the absence of senior managers, you will supervise restaurant operations, train staff, ensure health and safety compliance, and resolve guest concerns with professionalism.

Join a luxury property housed in a historic building, offering seven dining concepts, a private club, extensive staff benefits, and clear opportunities for development at this iconic Doha destination.

Responsibilities

• Depose the Manager in attending meetings as scheduled
• Assist in implementing SOPs across the restaurant
• Respond to guest queries and ensure appropriate action during manager absence
• Report and follow up on maintenance issues affecting service
• Monitor guest satisfaction and rectify issues during meals
• Communicate with head chef to ensure smooth service
• Ensure mise en place is accurate and stock levels are adequate
• Prepare and manage table plans and ensure timely clearing and resetting
• Greet guests professionally and take food & beverage orders
• Prepare accurate bills and maintain knowledge of menu items
• Maintain cleanliness of service and Back of House areas per Health & Safety standards
• Handle payroll, holidays, and staff rotas in line with hotel policies
• Deliver service in line with company values and handle guest feedback appropriately
• Uphold grooming standards and professional image for the team

Job description

The Ned Doha in Doha, Qatar, seeks an experienced hospitality professional to lead its F&B team. In the absence of senior managers, you will supervise restaurant operations, train staff, ensure health and safety compliance, and resolve guest concerns with professionalism.

Join a luxury property housed in a historic building, offering seven dining concepts, a private club, extensive staff benefits, and clear opportunities for development at this iconic Doha destination.