Luxury Butler Supervisor

The Ned City of London Sales; Doha; On-site; QAR 43,000 - 53,000; Full time

Benefits offered by this job

Private Medical Insurance

End of Service benefits

Complimentary meals at Neddy’s

Exclusive hotel and dining rates

Career progression opportunities

Reward and recognition programmes

Job summary

The Ned Doha seeks a Front Office Supervisor to lead the Butler team and deliver exceptional guest experiences in a luxury setting. You will supervise daily operations, coordinate assignments for VIP guests, and ensure pre-arrival preparations are completed on time.

Join a renowned luxury property in Doha, with Forbes Five Star and LQA standards guiding service excellence and a rich heritage-infused environment that blends hospitality heritage with contemporary luxury.

Qualifications

• Minimum 3 years of luxury hospitality experience.
• Minimum 2 years of Butler experience in the Middle East.
• Experience in a five star luxury hotel is mandatory.
• Experience with Forbes Five Star - LQA standards is mandatory.
• Minimum 1 year supervisory experience in a luxury hotel environment preferred.

Responsibilities

• Supervise and coordinate the daily operations of the Butler team.
• Allocate Butler assignments according to arrivals, departures, VIPs, occupancy, special occasions and guest requirements.
• Ensure all pre-arrival preparations are completed accurately and on time.
• Monitor the complete guest journey from pre-arrival through departure.
• Ensure VIPs, repeat guests, long-staying guests receive personalized attention.
• Lead, coach and motivate Butler colleagues to achieve high service standards.
• Coordinate with Front Office, Housekeeping and other departments for seamless service.

Skills

Luxury hospitality

Staff supervision

Communication

Team coaching

Job description

The Ned Doha seeks a Front Office Supervisor to lead the Butler team and deliver exceptional guest experiences in a luxury setting. You will supervise daily operations, coordinate assignments for VIP guests, and ensure pre-arrival preparations are completed on time.

Join a renowned luxury property in Doha, with Forbes Five Star and LQA standards guiding service excellence and a rich heritage-infused environment that blends hospitality heritage with contemporary luxury.