Executive Housekeeper

Wyndham Doha West Bay Hotel; Doha; On-site; QAR 180,000 - 240,000; Full time

Benefits offered by this job

Staff accommodation

Staff transportation

Hotel restaurant staff rate

Length of service benefits

Job summary

Wyndham Hotels & Resorts, Inc. in Doha seeks an Executive Housekeeper to lead the Housekeeping department, reporting directly to the General Manager.

The role combines strategic planning with day-to-day management to drive growth, quality, and people performance within budget and annual targets. The Executive Housekeeper will deliver on objectives such as departmental cost, guest satisfaction (OSAT), quality audit scores (QA), and employee engagement, while maintaining alignment with the hotel’s

Qualifications

• Experience in housekeeping leadership and hotel operations.
• Ability to manage departmental costs, guest satisfaction targets, QA scores and staff engagement.

Responsibilities

• Lead the Housekeeping department reporting to the General Manager.
• Drive budget adherence, OSAT, QA scores and staff engagement toward targets.
• Ensure quality standards, staffing, training and smooth daily operations.

Skills

Team Player

Customer Focus

Detail Oriented

Sociable

Job description

City: Doha Career Level: Mid Level Type: Full-time Domain: Hotel Operations Presence: On site

SUMMARY

The Executive Housekeeper, reporting directly to the General Manager, is responsible for the hotel’s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.

The Executive Housekeeper will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health & Saf...

KEY COMPETENCIES

• Operations Management
• Leadership
• Business Acumen
• Planning & organisation
• Teamwork
• Ability to work in a multi-tasking and multi-cultural environment
• Self-motivation

Required skills

• Team Player

Optional skills

• Customer Focus
• Detail Oriented
• Sociable

Values

• Integrity
• Accountability
• Fun
• Diversity & Inclusion
• Staff accommodation
• Staff transportation
• Hotel restaurant staff rate
• Length of service benefits

Languages

English military_tech Advanced

Managed Hotel Disclaimer

Managed Hotels are hotel properties operated by Wyndham Hotels & Resorts on behalf of a third-party owner who are the actual employer.