Housekeeping Supervisor

InterContinental Hotels Group; Doha; On-site; QAR 45,000 - 67,000; Full time

Job summary

InterContinental Hotels Group in Doha, Qatar, is seeking a Housekeeping Supervisor to lead a team and uphold the highest standards of cleanliness and guest comfort in a luxury property.

The role emphasizes supervising attendants, coordinating daily tasks, and delivering warm, personalised service to discerning guests in a premium hotel environment. Strong organizational skills and fluent English are essential, with additional languages a plus.

Qualifications

• Experience in a luxury hotel setting preferred.
• Strong interpersonal and communication skills.
• Ability to supervise and develop a housekeeping team.
• Fluent in English; additional languages a plus.

Responsibilities

• Supervise Housekeeping Attendants to meet standards.
• Prepare daily assignments and coordinate with other departments.
• Monitor cleaning quality using checklists and address issues.
• Manage guest requests and special service items.
• Attend daily briefings and implement safety protocols.
• Ensure proper inventory and supply handling.

Skills

Leadership

Interpersonal skills

English proficiency

Organizational skills

Guest service mindset

Job description

About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, health, and fitness club, and a rooftop pool, and ensure a memorable stay.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

What’s the job?

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role.Promote the desired work culture by living the 5 winning ways value – Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.

Your Day-to-day:

• Prepare Housekeeping Attendants job assignment
• Issue keys and supplies to Housekeeping Attendants
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported

What We Need From You :

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Similar experience in a luxury hotel
• Experience in effective learning and development methods
• Ability to work in a fast-paced and diverse work environment
• Strong interpersonal skills and excellent command of written and spoken English
• Additional language is an added advantage
• Strong organizational skills
• Result-oriented and self-motivated along with a positive attitude

What We Offer:

We’ll reward all your hard work with a competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.