Enrollment Systems Lead — Data, SIS & Ops Excellence

Hamad Bin Khalifa University; Doha; On-site; QAR 180,000 - 280,000; Full time

Job summary

Hamad Bin Khalifa University seeks an experienced Enrollment Systems Lead to oversee end-to-end operation of enrollment technology and registration systems. You will ensure data accuracy, system performance, and compliant reporting across Banner, Course Leaf, ARGOS, CRM, Evaluation Kit, and Scheduling platforms.

The role requires collaboration with HBKU IT, system upgrades, and SIS initiatives, including testing, data validation, and readiness for implementation.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field.
• 6-8 years of experience in higher education, preferably within Academic Support function, with at least 2 years’ experience working with Student Information Systems (SIS)

Responsibilities

• Serve as the primary functional point of contact between enrolment operations and HBKU IT.
• Oversee the operational administration of enrolment and registration systems (Banner, Course Leaf modules, ARGOS reporting, CRM, Evaluation Kit, Scheduling).
• Liaise with HBKU IT to support system configuration, issue resolution, and system upgrades.
• Ensure effective system integration, configuration, and functionality across enrolment platforms.
• Monitor system performance and resolve complex system-related challenges in coordination with HBKU IT.
• Lead the functional execution of system updates, upgrades, and implementations.
• Act as a core functional contributor in SIS initiatives, overseeing testing, data validation, and implementation readiness.
• Identify and recommend technology enhancements and system improvements for management review.
• Ensure data integrity and consistency across all systems.
• Develop, maintain, and validate standard reports and dashboards for enrolment activities and institutional reporting.
• Provide training and support to staff on system functionalities and best practices.
• Act as subject matter expert for enrolment technologies and provide guidance to system users.
• Collaborate with academic departments to resolve issues and streamline processes.

Skills

Project planning

Data analysis

Reporting

Communication

Arabic language

Team collaboration

Problem solving

Education

Bachelor’s degree in computer science, information technology, or related field

Tools

Banner

Course Leaf

ARGOS reporting

CRM

Evaluation Kit

Scheduling systems

SQL

Power BI

Job description

Hamad Bin Khalifa University seeks an experienced Enrollment Systems Lead to oversee end-to-end operation of enrollment technology and registration systems. You will ensure data accuracy, system performance, and compliant reporting across Banner, Course Leaf, ARGOS, CRM, Evaluation Kit, and Scheduling platforms.

The role requires collaboration with HBKU IT, system upgrades, and SIS initiatives, including testing, data validation, and readiness for implementation.